Administrative Assistant

For further information about this role, please contact Nicola Shepley (Admin and System Manager, Occupational Health & Wellbeing Department) via: Telephone: 01924 543585 Email: nicola.shepley2@nhs.net About The Role The role is responsible for providing efficient administrative and clerical support to the Occupational Health department, ensuring a professional and customer-focused service for employees and visitors. You will be expected to support day-to-day operational activities and actively participate in departmental meetings. Key Responsibilities Will Include

• Managing appointments
• Maintaining confidential records
• Updating department IT systems
• Handling enquiries
• Supporting clinic administration
• Processing correspondence and documentation
• Assisting colleagues through training and guidance
• Contributing to the achievement of departmental performance targets This vacancy may close early if we receive a sufficient number of applications. We therefore encourage you to submit your application as soon as possible. Please refer to the attached job description and person specification for further details. Main duties Responsibilities include welcoming patients and visitors, managing enquiries via telephone, email, and face-to-face interactions, coordinating and rescheduling appointments through the OPAS G2 Occupational Health system and ensuring tasks are prioritised appropriately to meet service demands. The role requires flexibility to work across sites when required and involves close collaboration with multidisciplinary teams, colleagues, and external departments to ensure the delivery of a seamless, high-quality service. Please refer to the attached job description and person specification for further details. Qualifications Essential person specification requirements
• Good general education to include CSE or GCSE in English Language and Maths or equivalent/experience Experience
• Experience of working with filing systems
• Experience of good customer or patient care
• Work with IT systems Knowledge And Awareness
• Confidentiality issues
• Awareness of own limitations Please refer to the attached job description and person specification for further details. Be part of MY team We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients' homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day. Application Guidance We understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It's important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form. Application Tips If you need help with your application, take a look at the tips on our . Our Benefits
• Access to the NHS pension plan
• Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service
• Exceptional employee health and wellbeing services
• Extensive benefits and support, including:
• Onsite nurseries and childcare salary sacrifice scheme
• Home electronics scheme
• Cycle to work scheme - subject to eligibility criteria
• Car lease salary sacrifice scheme - subject to eligibility criteria
• Working carers support and advice, carers network and carers passport
• Flexible working options and family and carer-friendly policies
• Established staff networks, including LGBTQ+ and Race Equality
• Career progression, training and support Skilled worker sponsorship You can find out more about skilled worker and health and care visas on our .