Control Room Team Manager

Are you an experienced warehouse leader who thrives in a fast-paced operational environment? Can you keep multiple priorities moving while ensuring service, safety and compliance are never compromised? Do you have the drive to develop high-performing teams and continuously improve operational performance? We are looking for a Control Room Team Manager to join our M&S Foods site in Bradford. You will take ownership of the Control Room operation, ensuring the smooth flow of orders, effective team leadership and excellent customer service. Working closely with operational teams and key stakeholders across the site, you'll play a vital role in driving performance, developing colleagues and ensuring the operation delivers against challenging service and efficiency targets. This is a full-time, permanent role, working any 5 from 7 – 14:00 to 22:00. Pay, benefits and more: We're looking to offer a salary of up to £34,000 per annum and 33 days annual leave (inclusive of bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day:

• Leading, motivating and developing the Control Room team to deliver operational excellence and achieve performance targets
• Managing order flow and prioritisation to ensure customer orders are released and fulfilled in line with transport plans and operational requirements
• Driving a culture of continuous improvement by identifying opportunities to enhance processes, efficiency and service levels
• Ensuring compliance with GXO procedures, health & safety standards and operational best practices across the department
• Building strong relationships with stakeholders across Operations, Transport, Planning, Stock, HR and other support functions to effectively manage risks and resolve issues What you need to succeed at GXO:
• Experience leading and developing teams within a warehouse, logistics or distribution environment.
• Strong operational planning and problem-solving skills with the ability to make effective decisions under pressure
• Experience working with Warehouse Management Systems (WMS), ideally JDA, and operational flow management
• Excellent communication and stakeholder management skills with the ability to influence and build strong working relationship
• Strong analytical and reporting skills, with proficiency in Microsoft Office applications including Excel and PowerPoint We engineer faster, smarter, leaner supply chains. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.