Drainage Engineer -1

BASELINE INFORMATION JOB TITLE: Drainage Engineer JOB TYPE: Permanent LOCATION: Stoke TYPE: Field-Based Brand Info Drain Doctor is a market-leading national provider of emergency and planned drainage and plumbing services through a franchised network of over 30 locations, and forms a key brand within Neighbourly, a values-guided world-leader of franchise brands focused on repairing, maintaining and enhancing customer's homes and businesses. PURPOSE OF THE ROLE As a drainage engineer, you'll be responsible for diagnosing and resolving drainage issues for residential and commercial clients. You'll work with the latest equipment and technology to deliver high-quality service and ensure customer satisfaction. Key Responsibilities

• Emergency call-outs and planned maintenance for drainage investigations and repairs
• Investigate, diagnose and resolve issues using CCTV surveys, high-pressure water jetting, rods etc.
• Carry out drain clearance, descaling, root cutting, patch lining and minor excavations
• Liaise directly with customers to explain issues and solutions Experience/Skills/Knowledge EXPERIENCE:
• Previous drainage experience
• Full UK Driving Licence
• Customer-Facing Experience
• Drainage tanker experience (desirable) Skills / Knowledge
• Excellent customer service and communication
• Comfortable using mobile apps and technology on-site
• Problem-solving attitude with attention to detail
• Plumbing knowledge (desirable) What We Offer
• Competitive OTE - overtime opportunities and performance bonuses
• Company Vehicle and Fuel Card
• Full Uniform and PPE provided incl tools and equipment
• Training and development opportunities Job Types: Full-time, Permanent Benefits
• Company car
• Company pension Application Question(s)
• Please provide your email address so that we can contact you regarding the next steps. Experience
• Drainage: 1 year (preferred) Licence/Certification
• Driving Licence (required) Work Location: On the road Brand DMD UK Drain Doctor