Logistics Supervisor

Logistics Supervisor Basingstoke - £40,000 + Benefits - 4 Days Office / 1 Day WFH Are you an experienced logistics professional who enjoys being hands-on as well as taking responsibility? I'm recruiting for a growing international business looking for a Logistics Supervisor to take ownership of its day-to-day logistics operation. This is not a role where you'll simply delegate to an administrator. You'll be responsible for managing and processing shipments yourself, while also supervising and supporting one Logistics Administrator. You'll be part of a close-knit team where everyone gets involved, and you'll need to be happy getting stuck into the detail as well as managing freight providers and improving processes. The Role You'll manage the day-to-day movement of domestic and international shipments across road, sea, air and courier, covering inbound and outbound freight across the UK, Europe, USA and Asia. You'll personally handle bookings, documentation, shipment tracking, customs requirements, freight invoices and logistics administration, while overseeing one administrator and ensuring the wider operation runs smoothly. You'll also manage relationships with freight forwarders and carriers, review freight performance and costs, and work closely with Operations, Sales, Customer Service and Procurement. What You'll Be Doing

• Personally manage and process daily inbound and outbound shipments
• Arrange domestic and international road, sea, air and courier freight
• Coordinate shipments from the USA, China, Thailand, Malaysia and other international locations
• Book freight and monitor shipments through to delivery
• Proactively resolve delays and delivery issues
• Manage relationships with freight forwarders, carriers and courier companies
• Review freight rates, contracts and carrier performance
• Check and approve freight and logistics invoices
• Prepare and check customs documentation
• Work with customs brokers and freight forwarders to ensure efficient clearance
• Deal with duty, taxes and import/export requirements
• Ensure compliance with HMRC and international trade regulations
• Maintain accurate shipment records and documentation
• Create and maintain electronic shipment folders and references
• Keep shipping logs and loading plans fully up to date
• Create ASNs through the warehouse management system
• Use Excel to export, analyse and produce logistics reports
• Analyse freight costs and identify cost-saving opportunities
• Develop and maintain SOPs
• Support audits and compliance reviews
• Supervise and support one Logistics Administrator while continuing to process the work yourself
• Step in and help with the wider team's workload when required What We're Looking For You'll ideally have 5+ years' experience within logistics, freight forwarding or international supply chain, with strong hands-on experience managing international shipments. We're particularly interested in people who have experience with:
• Inbound and outbound international freight
• Road and sea freight, with some air freight beneficial
• Freight forwarders and carrier management
• Customs clearance and HMRC procedures
• Import/export documentation
• Incoterms
• HS codes, CPC procedures and MRNs
• Duty and taxation
• Dangerous goods
• Bonded warehousing
• WMS / ASN processes
• Excel and logistics reporting Experience within a large distributor, manufacturer, importer/exporter or freight-forwarding environment would be particularly relevant. You don't need experience within the company's specific product sector, strong international logistics experience is the priority. The Person This role will suit someone who enjoys being hands-on. You'll need to be comfortable:
• Managing your own workload
• Processing shipments and administration yourself
• Supervising and supporting one administrator
• Getting involved in the detail
• Dealing directly with freight companies and suppliers
• Taking ownership when something goes wrong
• Building strong working relationships
• Working collaboratively with a small team
• Helping colleagues when workloads increase
• Looking for ways to improve how things are done The Package
• Competitive salary
• 24 days' holiday + bank holidays
• Christmas closure
• Paid sick pay
• Free parking Hours
• 37.5-hour week (Flexible start and finish)
• 4 days in the Basingstoke office / 1 day working from home This is a growing international business where there is scope for the role to develop as the company continues to expand. Interested?