Security Control Room Operator
Widen the Net LimitedSecurity Control Room Operator Initially 3 months full time contract starts ASAP, 5 days on site in central London, day time only 8 hours (Monday to Friday, 09:00 to 17:00 only). Inside IR35 contract paid via umbrella company, £160 per day. Our client is a global leading high tech company based in central London. You will cover alarm monitoring, CCTV, access control administration and on-site access control. The operator works from the control room throughout the shift and does not attend incidents in person: Monitor the alarm management system and respond to alerts, including fire alarms, door-held and door-forced alarms, and environmental alerts such as comms room temperature Monitor live CCTV and review recorded footage when investigating incidents Administer access control: issue, amend and deactivate access cards, and keep access records accurate Control access to the premises, including verifying identity, managing visitor and contractor passes, and authorising or refusing entry Coordinate incident response remotely, contacting on-site teams, facilities, emergency services and keyholders as required Escalate in line with company procedures and keep stakeholders updated until resolution Log all alarms, incidents and actions accurately in the incident management system Requirements: -SIA Public Space Surveillance (CCTV) licence, valid for the full term -SIA Security Guarding or Door Supervisor licence, valid for the full term -Corporate control room or security operations centre experience -Alarm management, access control and CCTV system proficiency -Clear written and verbal communication under pressure -BS 7858:2019 screening clearance, completed before start -Leave/holiday is requested through on-site security lead with at least 10 working days' notice
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