Subscriptions and Licensing Advisor

About Us It's an important time to join London South Bank University (LSBU) Group. With the launch of our new LSBU Group Strategy, Connecting, we're shaping the future of tertiary education for a global, technology-driven economy – rooted in London. Professional and technical education has been central to LSBU Group's mission since our founding in 1892. Today, as London's first integrated tertiary education group, we continue to lead the way on learner-centred, skills-focused education. Comprising London South Bank University, South Bank Colleges and South Bank Academies, connectivity lies at the heart of all we do. Since 2019, LSBU Group has grown beyond its three founding institutions to form a powerful network of learners, staff, alumni, employers and policymakers – united in our mission: to challenge social and economic inequalities through applied education, insight and partnership . We are a powerhouse for inclusive education, enterprise and economic growth, connecting potential to opportunity and enabling people to thrive. Our Group network enables us to create learning pathways and connect people and organisations. This ensures learners are supported through the education system to achieve their full potential and can contribute their skills and energies locally and to wider society. Our new strategy, Connecting , sets out a bold, ambitious vision for LSBU Group and it's developed in collaboration with colleagues, student groups, partners and stakeholders. Focused on delivering good jobs for all our learners, we are proud to be employer and skills led, delivering excellent professional and technical teaching which supports future talent and careers to deliver impact for London and beyond. Working for us Turning passion into purpose Our ambition is to create educational pathways that empower people of all backgrounds and talents to realise their aspirations, add to the knowledge base, and contribute their skills and drive to wider society. To realise our ambition, we need people with energy, courage and imagination, who are enthused by our vision and recognise our values as theirs; people who bring ideas to enrich our approach to learning, research and innovation; collaborative people who love creating and spreading knowledge; brilliant people who seek growth and yearn to make a positive, personal difference. At LSBU Group, you will get to contribute to a vibrant and dynamic culture, which is fuelled by purpose, built around people, and is genuinely diverse. You will be trusted and recognised for your unique contribution. You will be part of a great team, turning your passion into purpose. The role We are looking for an experienced individual who will join our small Subscriptions & Licensing team supporting the Library and Student Services (LSS) department's delivery of an effective e-resources service to staff and students. The particular purpose of the role is to ensure the delivery of continuous access of LSS e-resources, databases and e-journals through timely and effective administration and management of our resources. This includes effective communication with budget holders, other stakeholders and our Procurement and Legal teams, and accurate filing and recording of subscriptions and related information. Tasks also include daily staffing of the e-helpdesk for on/off campus access queries, troubleshooting problems relating to e-resources, updating library records (currently using Alma, Primo and LibGuides) records, and collating usage statistics. The post-holder will liaise day-to-day with colleagues within the Department, the University, the providers and subscription agent that supplies the University's electronic resources, and related external organisations, so will need excellent communication skills as well as attention to detail. LSBU has a hybrid working scheme where the post-holder can work 80% working from home / 20% on campus. We also operate a flexitime system including a core-hours pattern on working days. Core Hours M-F 10:00 – 16:00, within flexi-hours of M-F 08:00 – 18:00. What You Will Bring

• Be experienced in working in a library environment and have strong IT and library management system skills.
• Have excellent organisational skills and be able to process work within a complex workflow while meeting deadlines, prioritising work as necessary to achieve assigned work within the team.
• Clearly communicate in writing, electronically and verbally with team members, internal staff, internal and external stakeholders.
• Have an excellent level of accuracy and a methodical approach to work with attention to detail.
• Have a commitment and continued approach to personal skill development related to Subscriptions and Licensing teams work and work environment to achieve improvements and completion of projects. Benefits and How to Apply: As a leading Higher Education Institution LSBU offers staff a highly competitive benefits package including holiday entitlement starting at 26.5 days per annum, professional development opportunities and flexible working. Full details on the range of benefits we offer can be found here. The person specification for this role alongside applicant guidance on what to submit within your application can be found within the candidate pack attached. Applications must be submitted via the &slshquot;Apply Online&slshquot; button below. For an informal conversation ahead of applying please feel free to contact the hiring manager for this position, Bethan James, jamesbe@lsbu.ac.uk The closing date for applications is 18/10/2026 23.59 pm Interview/assessment - week commencing TBC We are happy to talk flexible working and reasonable adjustments and aim to make our recruitment and selection process accessible to all, please contact us to discuss any support you need. The diversity of LSBU's staff and students is a source of our strength and the richness of ideas and perspectives that this diversity brings makes LSBU a unique place to work. This role is not eligible for sponsorship under the UKVI Skilled Worker route, more details on this can be found within the candidate pack. If you have any questions related to your application, please email the recruitment team hrdsr@lsbu.ac.uk We reserve the right to close the vacancy early, should we receive sufficient applications.