Senior Scrum Master

About the Role

The Senior Scrum Master is accountable for enabling high‑performing, cross‑functional, technical Agile teams that consistently deliver meaningful outcomes across Westcon‑Comstor's strategic initiatives.

This role ensures that Agile ways of working are embedded, pragmatic, and outcome‑focused at both team and value‑stream level, supporting enterprise priorities including:

Digital transformation

Platform modernisation

Data, automation, and analytics

Commercial and operational efficiency

Business transformation

The Senior Scrum Master operates as a servant leader, coach, delivery enabler, and thought leader, focusing on improving flow, predictability, and value delivery, rather than simply enforcing Agile processes.

Your Key Responsibilities

DUTIES & RESPONSIBILITIES

Enable effective value delivery

-Act as Scrum Master for one or more Value Streams and Agile delivery teams, supporting end‑to‑end delivery of business outcomes.

-Improve delivery flow, focus, and predictability, enabling teams to consistently meet Sprint Goals and deliver value.

-Help teams move from activity‑based delivery to outcome‑oriented execution.

Facilitate Agile practices with intent

-Facilitate all core Scrum events (Sprint Planning, Daily Stand‑ups, Reviews, and Retrospectives) with a clear focus on inspection, adaptation, and decision‑making.

-Ensure Scrum and Agile practices are applied consistently and pragmatically, adapted appropriately to Westcon‑Comstor's enterprise context.

-Avoid dogmatic application of frameworks in favour of what demonstrably improves delivery.

Coach teams and individuals

-Coach teams in self‑management, accountability, collaboration, and continuous improvement.

-Foster a culture of psychological safety paired with delivery accountability.

-Address team dysfunctions, conflict, and impediments directly and constructively.

-Coach less experienced Scrum Masters and team members, raising overall Agile maturity.

Remove impediments and manage risk

-Proactively identify, surface, and help resolve delivery risks and systemic impediments, escalating where required to protect throughput and focus.

-Work beyond team boundaries to address dependencies, decision latency, tooling, or organisational blockers.

Align delivery to portfolio and enterprise priorities

-Align team delivery with portfolio objectives, initiatives, and feature roadmaps, ensuring work supports CFO / COO priorities.

-Provide clear, concise delivery insights, including:

oProgress and key risks

oVelocity and delivery predictability

oValue delivered vs. planned

oProgramme and dependency impacts

Contribute at an organisational level

-Maintain strong working relationships with Portfolio Leadership, Product Owners, Product Managers, Delivery Leads, and Technology / Architecture teams.

-Act as a thought leader in the evolution of Westcon‑Comstor's Agile delivery model, standards, and governance-focusing on what genuinely improves value delivery.

-Contribute to Communities of Practice, sharing learnings and driving continuous improvement across the organisation.

-Support and deliver Agile and Ways‑of‑Working training where appropriate.

Qualifications / Requirements

REQUIRED SKILLS & EXPERIENCE

• 5+ years' experience in a delivery role operating confidently with senior stakeholders.
• 3+ years' demonstrated experience as a Scrum Master in a complex, enterprise‑scale environment.
• Strong practical knowledge of Scrum, Agile, and Lean delivery principles, with the ability to apply them pragmatically.
• Proven experience supporting digital transformation or technology‑enabled change.
• Strong facilitation, coaching, and conflict‑resolution skills.
• Ability to influence without authority and operate credibly with senior and executive leadership.
• Experience working across multiple teams or value streams.
• Exposure to scaled Agile approaches (e.g. SAFe, LeSS, Scrum@Scale, or similar).
• Experience using delivery and portfolio management platforms such as ServiceNow, Jira, or Azure DevOps.
• Experience mentoring or coaching other Scrum Masters.

About Us

Join a growing global business

Westcon-Comstor is a leading name in IT distribution with US$4.35 billion in global revenues. Our job is to link technology vendors to our distribution partners who resell software and solutions to business and other customers.

This is an exciting time to join our expanding UK and Ireland operation, which serves the EMEA region. We have ambitious plans and huge future potential - you will be ideally placed to grow your career in a dynamic yet supportive culture.