Cashier
at European Metal Recycling Armed Forces Covenant Defence Employer Recognition SilverAbout Our Opportunity:
EMR Group is a global leader in sustainable materials, dedicated to recycling and transforming waste into valuable resources. The business prides itself on delivering high-quality service to its customers while maintaining efficient and compliant operations across all depots.
The role of Cashier is a key position that supports the smooth and efficient day-to-day running of site activities. Reporting to the Operations Manager, the successful candidate will be responsible for handling financial transactions with accuracy and integrity, while delivering a high standard of customer service. This role requires a proactive and organised approach, ensuring all processes are completed in line with company procedures, whilst contributing to a positive customer experience.
What You Will Be Doing:
- Enhancing the relationship with our customers with good customer care (front of house)
- To liaise with customers, contractors and any visitors to the site in a courteous, polite and efficient manner
- To liaise with customers on any cash / cheque / banks transfer to pay the ticket out ensuring all relevant paperwork is completed
- Providing customers with correct scrap prices
- Be able to process queries in a timely manner and accurate
- To maintain accurate cash / cheque / bank transfer records and ensure monies balance on a daily basis
- Arrange cash deliveries which external partner
- De-registration of vehicles
- Environmental Agency waste ticket
- To maintain an up to date filing system in relation to the operational depot management system and its ticket transactions
- Input purchase orders
- To answer all incoming telephone enquiries in a friendly and professional manner, ensuring that callers are directed to the relevant person for action
- To distribute all incoming post / mail on the same morning it is received at the depot, together with the franking of all external mail daily
About You:
- Previous cash office experience
- Experience of a fast pace and working within an operational depot
- To be flexible in approach and to be comfortable with a fluid organisation structure that requires both teamwork and self-sufficiency as necessary
- Ability to use initiative and quick thinking with any problems arising
- Can work within a busy environment ensuring the highest standard of accuracy within their work
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