IT Delivery Partner

Summary

• INTERNAL APPLICANTS ONLY PLEASE* We're looking for an IT Delivery Partner to act as the vital link between regional teams, properties and the central IT function. In this influential role, you'll ensure local priorities are understood, represented and translated into effective technology solutions that support organisational goals. What It's Like To Work Here You'll join a national IT team that works collaboratively to support properties, portfolios and regions across the National Trust. The team plays a key role in connecting local operational needs with national technology strategies, helping to ensure that IT investments, services and infrastructure deliver meaningful outcomes for the organisation. As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week. What You'll Be Doing You'll build strong relationships with stakeholders and ensure local priorities are reflected in technology planning and delivery. You'll identify and capture demand for IT services, helping define requirements and connect with specialists to achieve successful outcomes. You'll provide advice on IT services, infrastructure, governance and security, helping colleagues understand the processes and considerations involved in delivering effective technology solutions. You'll lead IT engagement on significant property and portfolio projects, working with stakeholders to identify requirements, shape proposals and align solutions with strategic and operational priorities. You'll use your understanding of local opportunities and challenges to influence planning, improve services and ensure regional perspectives are represented in decision-making. You'll also champion best practice and support continuous improvement of IT services where they serve our regional colleagues, You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who We're Looking For You'll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths, and the judgment to apply them effectively at scale;
• Broad knowledge and understanding of local IT Networks, systems and technology
• Ability to translate technical issues into plain English for consumption by a wider audience.
• Experience communicating and engaging with a diverse range of stakeholders
• Demonstrable consulting skills: listening, building trust and acting to deliver a high-quality service.
• Strategic thinker with the ability to connect organisational vision and strategy with local trends and needs.
• Ability to lead change using positive and collaborative methods.
• Good planning and organisational skills. The package
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places National Trust placeHeelis, Kemble Drive, Swindon, SN2 2NA DocumentsIT Delivery Partner - Grade 5.pdf RequirementsCompliance.Eligibility to Work in the UK Additional information Closing Date: 11 October 2026 Interview Date: 19 & 20 October 2026
• Internal Applicants only* Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period of time. To apply for this vacancy simply click the 'apply' button in the top right hand side of the page. If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at ris