Customer Support Representative

Customer Support Representative (Remote, United Kingdom) Entry Level – £28,000–£32,000 ⚡ Fast-Track Your Application: Click "Apply on Company Website" to submit your CV. Our system auto-parses your resume so you can complete your application in 20–25 seconds and instantly unlock access to similar active UK graduate jobs! Overview CV-BRIDGE LTD is looking for a friendly, proactive, and customer-focused Customer Support Representative to join a fully remote UK-based team. This entry-level opportunity is ideal for someone with strong communication, problem-solving, and relationship-building skills who enjoys helping customers, resolving queries, and delivering a positive support experience. Job Snapshot 🎯 Job Functions: Customer Service | Administrative | Other 🏷️ Category: Customer Services 📍 Location: United Kingdom 🏠 Workplace: Remote 💼 Job Type: Permanent ⏰ Employment: Full-Time 🎓 Experience: Entry Level 📊 Salary: £28,000–£32,000 per annum Key Responsibilities

• Respond to customer enquiries through email, chat, phone, and other support channels
• Provide clear, accurate, and professional information about products, services, or accounts
• Resolve routine customer issues and escalate more complex cases when required
• Maintain accurate records of customer interactions, updates, and outcomes
• Follow up on open queries to help ensure timely resolution
• Support customers with account, service, and general support requests
• Work closely with internal teams to resolve issues effectively
• Maintain a professional, helpful, and customer-focused approach at all times Requirements
• Excellent written and verbal communication skills in English
• Strong customer service and interpersonal abilities
• Good problem-solving and listening skills
• Strong organization and time-management abilities
• Comfortable using email, CRM platforms, online systems, and digital tools
• Professional, patient, and customer-focused approach
• Ability to work independently and remain productive in a fully remote environment
• Previous customer service, retail, hospitality, administration, or support experience is beneficial but not required What We Offer
• Competitive £28,000–£32,000 annual salary
• Permanent, full-time position
• Fully remote working arrangement within the UK
• Structured onboarding and role-specific training
• Ongoing professional development and support
• Clear opportunities for career progression
• Supportive and collaborative remote working environment How to Apply Apply in around 20–25 seconds — confirm your details, upload your CV and submit your application.