Senior Associate Assistant Manager, Programmes and Services Team
at KELY Support GroupAs a Senior Associate (candidate with more experiences will be considered as Assistant Manager) within our dynamic Programmes and Services team, you'll be hands-on in driving socially impactful, engaging youth programmes and workshops. You will connect deeply with young people, champion their voices, and work alongside dedicated schools and community partners. This role suits candidates who thrive in a startup-style, entrepreneurial environment where accountability, growth mindset, flexibility, creativity, agility, and initiative are valued. What You will Do:
- Deliver engaging youth programmes and workshops in English and Cantonese, bringing energy, cultural sensitivity, and compassion.
- Foster meaningful relationships with youth participants, encouraging inside and beyond programme settings.
- Take ownership of detailed planning, coordination, and administrative support to ensure seamless programme delivery.
- Monitor and evaluate programme outcomes using qualitative and quantitative data to inform improvements and report to management.
- Contribute to programme development and enhancement, including but not limited to desktop and landscape research, curriculum design, experiential learning design, focusing on mental health, drug and alcohol awareness, and positive youth development.
- Coordinate and mentor youth volunteers and interns, fostering a motivated, collaborative team culture.
- Outreach to cross-sectoral partners and manage stakeholder relationships effectively.
- Participate actively in organisational events and community outreach.
- Conduct ongoing research to stay updated on youth development trends, particularly affecting ethnically diverse communities.
- Support occasional ad hoc tasks as required, demonstrating flexibility and proactive problem-solving.
- Bring marketing and/or data sense in programme planning, which is highly celebrated at KELY, to enhance programme engagement, visibility, and outcome measurement.
- Take on additional leadership roles, including mentoring junior staff, leading projects, and supporting strategic programme development. Who You Are:
- Degree holder in Social Science, Psychology, Social Work, Public Health, Education, Business Administration or related fields, driven by a passion for youth development.
- Excellent spoken and written skills in Chinese (Cantonese, ideally with conversational Mandarin) and English.
- Proven experience working with young people in educational or community settings, with strong facilitation and presentation skills.
- Comfortable and energized working within a fast-paced startup or entrepreneurial culture, willing to adapt quickly and take initiative.
- Empathetic, non-judgmental, and culturally sensitive, with a commitment to inclusion.
- Strong knowledge of youth mental health and substance use issues, especially in ethnic minority communities.
- Familiarity with Hong Kong's youth development sector and community resources.
- Driven by a social impact mindset—dedicated to creating measurable and sustainable positive change. Why Join Us? At KELY, you won't just have a job—you'll have a platform to create meaningful, lasting change. We offer a vibrant, supportive work culture where your ideas can flourish, and your passion for youth empowerment will be fostered and celebrated. If you want to grow professionally while making a genuine impact on Hong Kong's youth, this is the place for you.
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