Call Handler

Location: Norwich

Contract: Temporary (3 Months) office based until trained then hybrid 1-2 days at home after training

Hours: Full Time, Monday to Friday 37 hours 8.30-4.30pm

Start Date: ASAP

£27k PA

We are currently recruiting Call Handlers to join a busy and friendly team on an initial 3-month contract.

This is an excellent opportunity for individuals with strong communication skills who enjoy speaking with people and providing excellent customer service.

Key Responsibilities

Making outbound calls to customers and service users

Booking appointments and updating schedules

Accurately recording information on internal systems

Managing call volumes professionally and efficiently

Providing excellent customer service at all times

Ensuring all records are kept up to date

About You

Confident and professional telephone manner

Excellent communication and interpersonal skills

Strong attention to detail and accurate data entry skills

Comfortable working in a fast-paced environment

Previous call handling, customer service or appointment booking experience would be advantageous

Reliable and able to start at short notice

What's On Offer?

• Immediate starts available
• Initial 3-month temporary assignment
• Full training provided
• Friendly and supportive team environment
• Opportunity to gain valuable office and customer service experience

Apply today with your CV for immediate consideration.

For more information about the client or the role please do call the Norwich office of Reed and ask for Andrea Makings or Maxine Ettridge

Please also request Andrea or Maxine on Linkedin