Revenue Controller

This is an exciting opportunity to join our dynamic Finance department through a period of growth. Listed in The Times ‘Best Law Firms' & Winner of 'Independant Law firm of the Year' 2026, Fladgate is a leading UK-based law firm focused across the Corporate, Dispute Resolution, Real Estate and Funds, Finance and Regulation practices. The firm has a turnover of approximately £100m with over 400 people, all operating from a single office based in Covent Garden, London. Reporting to the Revenue Manager, this role work alongside four Revenue Controllers, a Revenue Assistant and a Revenue Supervisor. Role Responsibilities

• Responsible for a portfolio of partner practice groups, working to reduce “lock‑up” through effective WIP management, timely processing of bills and liaising with clients to ensure prompt payment of invoices.
• Take ownership of client queries, ensuring they are resolved within firm SLA times.
• Build and maintain strong client relationships throughout the revenue cycle to ensure invoices are processed promptly and paid in line with agreed terms.
• Ensure all queries are resolved in a timely manner, without adverse impact on client relationships or cashflow.
• Monitor exposure across the assigned portfolio, ensuring risk is minimised and escalations are actioned in accordance with firm guidelines to continually improve lock‑up days.
• Maintain an accurate client contacts database and up‑to‑date notes on the Aderant collections system, ensuring adherence to the collections policy.
• Manage special rates, maintain registers, produce account reconciliations and issue monthly statements of account.
• Manage a ledger of group clients.
• Work collaboratively across all practice groups, taking ownership of partner debt across multiple ledgers, including the transfer of time and client funds in line with firm policy.
• Prepare files for legal action on non‑paying matters, ensuring all required steps are taken, including discussions with partners and the Revenue Manager, and completion of all necessary documentation.
• Provide flexible support at month‑end and assist the wider Finance team when required.
• Contribute to future projects as the firm continues to develop and enhance its billing processes. The ideal candidate will demonstrate
• A proven track record in a revenue role, ideally within the legal sector or another professional services environment.
• Ability to build strong working relationships with partners and internal teams to maximise cashflow.
• A confident and professional telephone manner, with the ability to manage client relationships effectively, particularly where issues arise.
• Confidence dealing with individuals in positions of authority.
• A proactive, forward‑thinking approach, with ownership of ledgers in line with collections policy guidelines.
• Strong planning and organisational skills, with the ability to manage multiple priorities and projects.
• Excellent communication skills, both written and verbal.
• Strong numerical and analytical capability.
• High levels of accuracy and attention to detail.
• Effective time management skills with the ability to multi‑task.
• A calm, confident and resilient approach.
• A professional, positive and ‘can‑do' attitude.
• Previous experience with Aderant Expert (advantageous but not essential).
• Billing experience (desirable), particularly to support quarter‑end and year‑end processes.
• E‑billing experience (preferred but not essential).
• Strong IT skills, including Excel and Word.