About the job

We are hiring for User Researcher Location: Telford - Hybrid / 2 days Per week in Office

  • Proven experience working as a User Researcher in a fast-paced commercial environment.
  • Experience planning research programmes, sessions and research roadmaps.
  • Strong understanding of qualitative and quantitative user research methods and when to apply them.
  • Experience with research operations, including recruitment, incentives, scheduling and research tooling.
  • Strong analysis and synthesis skills, with the ability to communicate findings clearly and effectively.
  • Hands-on experience conducting usability testing, developing test scripts and producing actionable recommendations.
  • Experience embedding user research and user-centred practices within Agile multidisciplinary teams. Key Skills: User Research / Qualitative / Test Scripts / Service Design / Product Design / Roadmaps

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