Information Technology Support Engineer

IT Support Engineer Profectus Recruitment is working with a growing organisation looking to add an IT Support Engineer to its internal IT team. This is a varied role offering a mix of helpdesk support, infrastructure administration and project work. You'll support users across multiple sites, helping to maintain and improve the systems the business relies on every day. Key responsibilities:

• Providing 1st and 2nd line IT support to end users
• Supporting Microsoft 365, Active Directory and Azure environments
• Building, deploying and maintaining end-user devices
• Troubleshooting hardware, software and networking issues
• Supporting onboarding and offboarding processes
• Assisting with system upgrades, migrations and IT projects
• Maintaining documentation and supporting IT best practice What we're looking for:
• Previous experience in an IT support role
• Strong knowledge of Windows, Microsoft 365 and Active Directory
• Experience with Intune and Azure
• Good understanding of networking fundamentals
• Excellent troubleshooting and communication skills
• Full UK driving licence and access to a vehicle In return, you'll join a supportive team, gain exposure to a broad technology stack and have opportunities to develop your skills across infrastructure, cloud technologies and IT projects.