Client Manager

Salary: £55k - £65k, depending on experience Hours: 37.5 hours per week, Monday to Friday Working Pattern: Hybrid and flexible working available Holiday: 25 days annual leave (excluding bank holidays), increasing with length of service Join a Top 20 Accountancy Firm That's Growing Fast At TC Group, we're more than accountants. We're trusted business advisors helping ambitious entrepreneurs, SMEs and larger organisations achieve their goals. As one of the UK's fastest-growing Top 20 accountancy firms, we're proud of our people-first culture, our collaborative approach and our commitment to helping both our clients and our colleagues succeed. We're looking for an experienced Client Manager to join our Letchworth team. This is an excellent opportunity for someone who enjoys building strong client relationships, developing teams and delivering high-quality accounting and tax services to owner-managed businesses. The Opportunity As an Client Manager, you'll take ownership of a diverse portfolio of owner-managed business clients, overseeing the delivery of accounts, tax compliance and outsourced finance services. Working closely with clients and colleagues, you'll play a key role in ensuring exceptional service standards while supporting and developing junior team members. This is a varied and rewarding role offering the opportunity to make a real impact on both client success and the wider growth of the department. What You'll Be Doing As our Client Manager, you'll be responsible for:

• Managing a portfolio of owner-managed business clients and acting as their primary day-to-day contact
• Reviewing statutory accounts, management accounts and financial reports
• Overseeing corporation tax and personal tax compliance work
• Leading client meetings and providing practical commercial advice
• Building strong, trusted relationships through proactive client service
• Supervising, mentoring and developing accountants and bookkeepers
• Allocating work across the team and monitoring workflow and deadlines
• Resolving technical queries and escalating complex issues when required
• Managing WIP, billing and debt collection across your portfolio
• Supporting process improvements and helping drive departmental performance and efficiency
• Collaborating with colleagues across tax, payroll, audit and specialist service lines to deliver a seamless client experience What We're Looking For We're keen to hear from candidates who can demonstrate:
• ACA or ACCA qualification, or substantial equivalent experience within an accountancy practice environment
• Strong technical knowledge of accounts preparation and business and personal taxation
• Experience managing a client portfolio and delivering excellent client service
• Previous experience reviewing the work of others and supporting team development
• The ability to manage multiple priorities, deadlines and budgets effectively
• Excellent communication and relationship-building skills
• A proactive, commercially aware and solutions-focused approach
• A genuine passion for supporting clients and developing people
• Experience working with owner-managed businesses and familiarity with software such as CCH, Xero, Sage or QuickBooks would be advantageous Most importantly, we're looking for someone who shares our values, enjoys working collaboratively and is passionate about delivering great results. Why Join TC Group? We understand that choosing your next career move is about more than just a job title. At TC Group you'll find:
• A supportive and collaborative culture
• Opportunities for career progression within a fast-growing business
• Ongoing learning, professional development and qualification support
• Flexible and hybrid working options
• A business that values innovation, individuality and fresh ideas
• The chance to work with ambitious clients and talented colleagues across the UK Our Benefits Depending on your location and role, benefits may include:
• Pension scheme
• Group life assurance (4x salary)
• Private medical cover
• Birthday day off and Christmas shutdown
• Employee Assistance Programme
• Employee benefits platform with discounts, cashback, GP and prescription services
• Employee referral bonus
• Social events and team activities
• Family friendly policies
• Parking permit (Manager level only)
• Ongoing training and development opportunities About TC Group TC Group is a dynamic and rapidly growing professional services business. Our success is built on the expertise, passion and dedication of our people. We believe that great businesses are built by great teams. That's why we invest in our colleagues, encourage innovation and create an environment where people can thrive both professionally and personally. Ready to Apply? Apply today and start your next chapter with TC Group. Department Accounts Contract type Permanent Hours 37.5 hours per week, Monday to Friday - hybrid and flexible working available Salary £55k - £65k, depending on experience