Area General Manager

Area General Manager Purpose of the Role To provide strategic and operational leadership across a portfolio of contracts, ensuring financial, operational, compliance and customer service commitments are achieved. Responsible for contract performance, team leadership, client relationships and business growth. Key Responsibilities

• Lead and develop a portfolio of contracts, ensuring contractual KPIs and service standards are achieved.
• Build strong client relationships and maintain high levels of customer satisfaction.
• Identify opportunities for contract growth, additional services and successful contract renewals.
• Deliver financial targets covering revenue, profit, WIP, debt and cost control.
• Ensure compliance with BGIS policies, contractual requirements, Health & Safety and relevant legislation.
• Lead, recruit and develop Contract Managers, Supervisors and Engineering teams.
• Maintain appropriate contract reviews, audits and performance controls.
• Work collaboratively with senior management and other departments to support wider business objectives.
• Promote BGIS values and standards across all contracts.
• Accountability
• Reports to the Critical Environments Director/Divisional Director, with responsibility for a small management team and the financial and operational performance of the assigned contract portfolio. Person Specification
• Strong Contract Manager-level experience within an HVAC-led environment is essential, with technical knowledge of commercial A/C and chillers. Candidates should have proven experience in people management, client relationships and financial and contract performance.
• A good general education is required, ideally degree/HND level, alongside current knowledge of relevant Health & Safety, FGAS, ACOPs, fire, environmental and building control requirements.
• The successful candidate will be commercially aware, confident and proactive, with strong communication, leadership, influencing and analytical skills.