Food and Beverage Assistant

Hillier Garden Centre at Botley is looking for a friendly and enthusiastic Garden Centre Assistant (Food & Beverage) to join our team. Working within our Restaurant, you'll help create a welcoming experience for customers by serving food and drinks, preparing hot beverages and maintaining high standards of customer service. This is a permanent role with guaranteed 10 hours per week, worked on a rota basis, including some weekend working. Additional hours are regularly available during peak trading periods, so we are looking for candidates who can offer flexibility to increase their working hours when required. Hourly rate of pay up to £12.71 per hour. Actual pay will be determined in line with National Minimum Wage and National Living Wage requirements. What You'll Be Doing

• Providing excellent customer service.
• Preparing and serving food and drinks.
• Making hot beverages, including coffee.
• Handling customer queries and payments.
• Maintaining high standards of cleanliness, food safety and presentation.
• Clearing and cleaning customer areas.
• Replenishing stock and displays.
• Supporting seasonal promotions and events. What We're Looking For
• A positive and friendly attitude.
• Excellent customer service skills.
• A team player who enjoys working in a busy environment.
• Flexible and willing to support different areas of the business.
• Previous hospitality, catering, retail or customer service experience is desirable but not essential, as full training will be provided. Benefits
• Sociable daytime hours.
• Full training and access to our Online Learning Hub.
• 20% employee discount.
• 50% discount on the restaurant menu whilst on shift.
• 31 days' annual leave (pro rata for part-time colleagues).
• Free on-site parking.
• Enhanced Employee Assistance Programme for you and your immediate family.
• Company Christmas gifts (eligibility applies).
• Access to exclusive retail discounts, deals and cashback offers.
• Free solo entry to the Sir Harold Hillier Gardens in Romsey, plus discounts at other gardens nationally. You will be joining a respected family business with over 160 years of horticultural heritage, working in a friendly and supportive environment where every team member is valued.