General Manager
at MariAbout the job
- General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management
- Oversee daily operations of both coffee shop and deli services
- Manage inventory, stock levels, and supplier relationships
- Create and update pricing strategies, menus, and promotional campaigns
- Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership
- Recruit, train, and manage a team of passionate staff members
- Create staff schedules and manage rotas efficiently
- Foster a positive work environment that reflects our Italian hospitality values Customer Experience
- Ensure exceptional customer service standards across all touchpoints
- Manage table service operations and deli counter service
- Maintain high-quality food and product displays
- Handle customer feedback and continuously improve service quality Quality & Compliance
- Monitor food safety and hygiene standards
- Ensure product quality and presentation meet our authentic Italian standards
- Manage compliance with health and safety regulations What We're Looking For Essential Requirements
- Languages: Fluent in both English and Italian (advanced level required)
- Experience: Proven management experience in hospitality, food service, or retail
- Skills: Strong organizational, communication, and leadership abilities
- Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies
- Financial management and budgeting experience
- Staff management and development skills
- Customer service excellence mindset
- Problem-solving and decision-making abilities
- Attention to detail and quality standards What We Offer
- Competitive salary: £40,000 - £45,000 annually
- Immediate start available
- Opportunity to work with authentic Italian products and traditions
- Leadership role in a growing business
- Staff discounts and benefits
- Professional development opportunities How to Apply Apply: Send your CV and cover letter today Join our family and help us share the authentic taste of Italy with our community!
Sign up for free or
Log in to view all job posting insights and get access to competitive insights.
Job ref blurredText
Posted on blurredText
Last checked on blurredText
Closing on blurredText
0 comments
0 requirements
Discuss this job
Share your intel on this vacancy and help others - anonymously. Get notified automatically of new comments when starred or saved to Tracker.
Log in to view and post comments.
My Private Notes
Saving private notes will automatically star the vacancy to your Jobs page.
Log in to view and save your private notes.