Product Owner - Client

Product Owner - Client (Global Payments) KPay Group | Hong Kong - Singapore - Guangzhou - Australia The Mission Architect and own the end-to-end Global Payments experience for our Banking Solutions. We are seeking a visionary leader with deep UX/UI expertise to simplify complex financial infrastructure into seamless, intuitive user interactions for Local & Cross-Border Payments (Virtual & Physical Cards). Focus

• End-to-End Ownership: Full-cycle design of global payment flows.
• Verticals: Local & Cross-Border Payments, Banking Solutions.
• Product Scope: Architecture and UX/UI design across the full product lifecycle. Responsibilities
• Product Ownership: Own the end-to-end journey, from initial UX flow design to launch and post-launch optimization.
• Experience Design: Architect intuitive flows for customer onboarding, core product usage, key actions, and post-sales experiences across Web, Mobile, and Enterprise API channels.
• Simplification: Translate complex payment/card logic into seamless, user-centric experiences that drive client delight.
• Cross-Functional Leadership: Collaborate deeply with Engineering, Design, and Business stakeholders to execute high-impact solutions.
• Data-Driven Iteration: Leverage customer insights and behavioral analytics to optimize the journey.
• Strategic Prioritization: Balance user experience, business value, and technical feasibility to deliver high-impact results.
• Agile Execution: Build MVPs with speed, iterating based on real-world feedback and performance metrics. Requirements
• Experience: 3–5 years in Product Ownership or equivalent, with a focus on Fintech, Payments, or Banking Solutions.
• Design DNA: Exceptional Product Design (UX/UI) capability with a strong foundation in product thinking with proven track record in 0→1 product design or driving significant product transformations.
• Proven track record of user behavior analysis through A/B testing, usability testing, user interviews, surveys, session recordings, and heat maps — translating research insights into impactful product pivots and continuous client experience enhancements.
• Environment: Experience in a high-growth or startup environment.
• Soft Skills: Outstanding communication and stakeholder management; ability to influence cross-functional teams.
• Analytical Rigor: A mindset geared toward using customer behavior data to inform and drive decisions.
• Technical Literacy: Solid understanding of APIs, system architecture, and frontend/backend basics is a significant advantage.
• Languages: Fluent English + Mandarin OR Cantonese. Join Us KPay Group Redefine the global payments landscape with us. Contact: Karen Liu | karen.liu@kpay-group.com