Receptionist

An exciting opportunity has arisen to join us as a Receptionist in Corporate Finance. We are looking for someone who is passionate and confident in dealing with members of the public, with good customer service skills and can communicate through the medium of Welsh to level 3. The successful postholder will be expected to work on a 2-week rolling rota, which consists of 9am to 5pm (week 1) and 08:30am to 16:30pm (week 2). What you will be doing?

• To provide efficient and timely transactional service support to functions delivered by the Business Area.
• To utilise Force and national systems in effectively supporting Dyfed-Powys Police business.
• To deliver high quality support to frontline policing services. This is an exciting role which involves delivering a high standard of service to both internal and external customers, including welcoming visitors, administrational duties, course accommodation bookings, processing internal and external mail and issuing of ID cards. If you think you have the skills and passion for this role, please click the attachment below to view the role profile. If you think this is the role for you, please complete an application, evidencing against the required attainments (usually found on the last page of the role profile). Please also refer to the candidate guidance link below which provides more detail on how to complete your application. https://www.dyfed-powys.police.uk/SysSiteAssets/media/downloads/dyfed-powys/careers/guidance-Documents/police-staff-attainments-english.pdf What can you expect?
• All new starters will have a buddy/mentor to support you when you join
• 24 days annual leave (rises to 29 days with 5 years' service) plus 8 bank holidays
• Additional 24 days flexi leave (role dependant)
• Access to on-site gyms and fitness classes
• Hybrid/Agile working (role dependant)
• Discounts from various retailers via the Blue Light Scheme
• Cycle to Work Scheme 
• Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy.
• Pension scheme
• Staff Support Networks
• Flexible working opportunities
• Generous maternity/paternity and adoption leave entitlements.
• Sick pay provisions All candidates are subject to vetting and medical checks. Interview to be held on: 22/10/2026 Diversity and Welsh language Dyfed Powys Police are inclusive employers and strive to have a workforce representative of the communities they police and serve. We believe that we will benefit from the variety of thinking, approach, and skills that diversity can bring; all of which helps us to deliver a better policing service. Find out if you're eligible for Positive Action here. We are committed to being a bilingual organisation and any application submitted in Welsh will not be treated less favourably than an application made in English. Information Point If you require any further information about this role, please do not hesitate to contact: recruitment@dyfed-powys.police.uk Or attend our weekly drop-in recruitment event, Wednesday @ 11am – 11:30am here.