About the job

Route Planner & Operations Coordinator

  • Location: Basildon
  • Salary: up to £33,000pa
  • Job Type: Full Time, office based

Join a well-established organisation as a Route Planner & Operations Coordinator. This role goes beyond traditional route planning; it involves managing the entire operational flow, coordinating resources, and ensuring that every customer receives exceptional service. If you thrive in dynamic environments, excel at problem-solving, and are adept at making quick decisions, this position could be your ideal next step.

Day-to-Day of the Role:

  • Route & Resource Planning:

  • Develop and implement efficient daily and long-term route plans.

  • Monitor workload, capacity, and resource allocation to meet operational demands.

  • Adjust plans dynamically to accommodate operational changes and customer needs.

  • Engage in contingency planning and respond swiftly to disruptions.

  • Scheduling & Workforce Coordination:

  • Manage rotas and workforce deployment to ensure comprehensive operational coverage.

  • Proactively identify and resolve resource shortages to prevent service impact.

  • Fleet Operations:

  • Coordinate vehicle allocation and utilisation, ensuring all vehicles are available, compliant, and ready for operation.

  • Maintain close collaboration with fleet providers and operational teams.

  • Operational Support & Reporting:

  • Keep operational records and planning systems up-to-date and accurate.

  • Generate reports and analyse performance data to support continuous improvement efforts.

Required Skills & Qualifications:

  • Experience in route planning, transport planning, logistics coordination, scheduling, resource planning, or operations coordination.
  • Strong organisational and multitasking abilities.
  • Excellent problem-solving skills and the ability to make decisions under pressure.
  • Proficiency in working with data, systems, and reporting tools.
  • A proactive approach with strong communication skills and a collaborative mindset.

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