Human Resources Operations Coordinator

About the firm Our client is a highly regarded IP practice whose clients include leading innovators worldwide. The culture is friendly and collaborative, with a strong focus on inclusion and wellbeing. The role Reporting into the people operations lead, you'll be the go-to contact for staff and managers on HR matters, run day-to-day people admin across the whole employee journey, and actively look for ways to streamline processes through better use of systems and automation. Key responsibilities

• Running onboarding from screening and paperwork through to induction and early check-ins, plus probation, contract changes, family leave and leavers.
• Drafting contracts and HR letters, and handling right to work, vetting and GDPR compliance.
• Answering people queries via the ticketing system, email and in person, escalating where needed.
• Keeping HRIS data clean and producing reports on headcount, absence, attrition, payroll and probation.
• Helping with monthly payroll checks, benefits, pensions, international mobility and annual pay and benefits cycles.
• Updating policies, process notes and self-service guidance, and supporting system upgrades and HR projects. About you
• Experience in an HR operations, shared services or HR admin role, including working with an HRIS.
• Highly organised and precise, with excellent written and spoken communication.
• Approachable and discreet, with a service-first mindset.
• Strong with Microsoft 365 (especially Excel) or Google Workspace, and comfortable using data to inform decisions.
• Naturally questions the status quo and enjoys finding smarter, tech-led ways of working.
• Keen to build a long-term HR career. Benefits Holiday that increases with service (with a holiday-buy option) plus an annual holiday bonus, an enhanced pension, private medical cover, life assurance, income protection, wellbeing support, a paid volunteering day and more.