Clinical Case Manager
at Cleveland Clinic London UK Skilled Worker Employerhttps://ccf.wd1.myworkdayjobs.com/ClevelandClinicCareersUK/job/Central-London---Victoria/Case-Manager344550 Salary: Competitive (Depending on Experience) Hours: 37.5 hours per week Location: 33 GP (SW1X 7HY) Contract: Permanent, full time What are we looking for? Cleveland Clinic London are looking to recruit a Case Manager to join our Case Management team with a competitive salary range on offer, dependent on experience. The role is Monday to Friday 9am – 5pm onsite. We are seeking an experienced Case Manager to coordinate patient care and discharge planning from admission through to discharge for key patient groups. Acting as a liaison between patients, families, clinicians, and third-party payers, the postholder will support safe, timely, and cost-effective care delivery. The role involves managing a complex patient caseload, conducting utilisation reviews and pre-authorisations, optimising length of stay and reimbursement outcomes, and working collaboratively with multidisciplinary teams to address barriers to care and discharge. The postholder will proactively identify risks to patient flow, coordinate complex transitions of care, and support achievement of clinical, operational, and financial performance objectives. What makes us different? Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve', assures our unwavering commitment to professional development. What will your duties include?
- Assess, plan, coordinate, and review patient care and discharge planning from admission through to discharge.
- Act as the key liaison between patients, families, clinicians, and third-party payers to support safe, timely, and cost-effective care.
- Manage a complex caseload, identifying and addressing barriers to discharge to achieve optimal patient outcomes, appropriate length of stay, and reimbursement.
- Develop effective working relationships with external stakeholders, including insurers, primary care providers, and external care providers, to support continuity of care.
- Contribute to service improvement initiatives, innovation, research activities, audit programmes, and the dissemination of best practice. What we need from you?
- Bachelor's Degree in Nursing required.
- Current registration with the Nursing & Midwifery Council (First Level) with substantial post-registration experience
- Senior-level clinical experience with demonstrable leadership, service coordination, and/or team supervision responsibilities — or significant experience within the healthcare insurance sector in a clinical/case management role.
- Considerable post-registration inpatient bedside nursing experience (e.g. Oncology, acute surgical, ICU/HDU and/or neuro rehabilitation); acute secondary care experience within NHS or independent sector.
- Proven ability to lead complex clinical decision-making, work autonomously, and influence multidisciplinary teams. What can we offer you? As a private hospital with no shareholders, we reinvest all profits back into our organisation. This allows us to provide meaningful, tailored support and development opportunities for our caregivers - alongside a range of benefits, including:
- 25 days annual leave plus Bank Holidays
- Double-matched salary exchange pension – contribute 5% and we'll contribute 10%
- Private Medical & Dental Insurance
- Life Assurance
- Season Ticket Loan & Cycle to Work schemes
- Workplace Nursery Scheme
- Wellbeing Hub with mental health, coaching and EAP support
- Earned Wage Access - get early access to part of your pay when needed
- Access to discounts on food, retail, and more Who we are? Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare. With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do. If you would like to know more, please email recruitment@ccf.org. Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback. Disclosure and Barring Service (DBS) Check This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions. “Let's deliver World Class care together!”
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