Trainee Generalist Advisor REF - 2026 - Adv3

at Citizens Advice Disability Confident Committed Disability Confident Employer  
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How we use cookies to help you It looks like you have JavaScript turned off. You need it to accept or reject cookies on our site. As it's turned off, we'll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you. You can find out more about the cookies we use. How we use cookies to help you We use essential cookies to make our site work. We'd Also Like To Use Some Additional Cookies To

  • see what help people need most, so we can make our site better
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  • let you watch videos on the site Find out more about how we use cookies and keep your data safe. Tell us if you want to accept or reject additional cookies. If you don't make a choice, some additional cookies will be turned on by default. Choose cookies You've accepted additional cookies. You can change your cookie settings at any time You've rejected additional cookies. You can change your cookie settings at any time Trainee Generalist Adviser Ref: 2026-ADV3 Job Title: Trainee Generalist Adviser Salary: £27,274 per annum based on a 37-hour week. This will increase to £29,542 per annum upon completion of Citizens Advice Generalist Certificate. The higher salary is paid where the successful candidate possesses a Generalist Certificate or acceptable equivalent Pension: 8% pension supplement payable (subject to 2% employee contribution) Hours: Full time - 37 hours per week. Holidays: 37 days per annum (including Bank Holidays and fixed days). Duration: Permanent Closing Date: Wednesday 28th October 2026 at 5pm Interviews: To be confirmed Role Purpose
  • To interview and advise clients flexibly through multiple channels including face to face, outreach at venues in the area, telephone and electronic media. This role is predominantly a face to face role with clients, working with clients.
  • Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided CVs are accepted. Candidates submitting CVs who are being considered for interview will be required to complete an application pack. To send your CV to us, or to request further information or an application pack, please email: recruitment@newportca.org.uk and quote reference number 2026-ADV3 Applicants for this post must have a strong commitment to equality and social justice. To request a job pack/application email recruitment@newportca.org.uk Charity Registration Number: 1118855

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