System Security Engineer

Security Systems Engineer – Intruder Alarms, CCTV & Access Control Worcestershire or Gloucestershire | Field-based Salary: £35,000 per annum + company vehicle, fuel and benefits Sophisticated security systems. Prestigious homes. A role where your expertise and customer service make a difference. Do you take pride in solving technical problems, delivering quality workmanship and giving customers peace of mind? Pertemps is recruiting for a long-established security systems specialist with access to modern cloud-based and integrated security technology through its wider business. We're looking for a Security Systems Engineer based in Worcestershire to deliver tailored security solutions, with a particular focus on private homeowners and high-value homes with advanced security requirements. This is a customer-facing, business-to-consumer role. Alongside your technical skills, you'll need the professionalism, discretion and personal approach to build trust when working in someone's home. The opportunity You'll install, service and commission security systems, resolve technical issues and help homeowners feel confident using their equipment. Each property brings different requirements, making this an appealing opportunity for someone who enjoys variety and takes ownership of their work. Your responsibilities will include:

• Installing, servicing and commissioning intruder alarms, CCTV and access control systems.
• Working in high-value residential properties where attention to detail and a discreet approach are essential.
• Diagnosing faults and explaining solutions clearly, without unnecessary technical jargon.
• Listening to customers' concerns and recommending appropriate system improvements.
• Demonstrating how systems work so customers feel comfortable and confident using them.
• Protecting furnishings, minimising disruption and leaving every work area clean and tidy.
• Maintaining confidentiality around customers, their properties and security arrangements.
• Following relevant safety procedures and installation standards.
• Participating in an out-of-hours standby rota. About you You may be a Security Engineer, Alarm Engineer, Installation Engineer or Service Engineer looking for your next move. You'll enjoy the technical side of the job and understand that a great customer experience is part of a great installation. You'll be approachable, reliable and comfortable communicating with homeowners who have high expectations of both their security systems and the service they receive. We're looking for:
• At least three years' experience in the security systems industry.
• Working knowledge of Honeywell Galaxy and Texecom systems.
• Strong fault-finding skills and the ability to work independently.
• Excellent customer service and communication skills.
• A professional, respectful manner and careful attention to detail.
• Awareness of relevant installation and maintenance standards.
• A full driving licence.
• An ECS/CSCS card and Emergency First Aid at Work certificate. Experience working in occupied homes, particularly high-value residential properties, would be an advantage. What's on offer
• Company vehicle and fuel.
• Mobile phone.
• Pension contribution.
• 22 days' holiday plus bank holidays.
• Varied work with tailored security systems and individual customer requirements.
• Technical training and toolbox talks to keep your knowledge current.
• The opportunity to deliver work that helps customers protect their homes, families and possessions. Bring your technical skills and your customer-first approach. Apply with your CV to speak with Pertemps about the opportunity and take the next step in your security engineering career.