Customs Manager

Customs Operations(Last Mile) What You'll Do

• Manage warehouse entry reservations
• Monitor full cargo flow from destination port to warehouse
• Follow up on booking, pickup, customs declaration and clearance
• Track shipment status and resolve exceptions in a timely manner
• Manage operational data for cross-border businesses
• Analyze overall operational performance in Europe and propose optimization plans
• Maintain logistics operation ledgers
• Calculate transit time and optimize transport capacity
• Generate operation reports and KPI data About You
• Industry Experience: 3 years or above
• Position-related Experience: 3 years or above
• Education: Bachelor's degree or higher
• Language Proficiency: Fluent in Chinese and English
• Professional Skills: Prior cross-border operation experience required; candidates with customs or cross-border trade professional training are preferred What We Offer Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you'll have the space to shape the future with us. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.