Post Sales Solutions Engineer

Sr Post Sales Solutions Engineer 🇬🇧 | Enterprise Security | United Kingdom | Growth Stage This isn't a support seat. It's the hands-on technical seat that makes a security product work inside the most complex enterprises. A well-funded, fast-growing security company is rolling out a new class of enterprise platform. Customers sign. Then the real work starts. The company needs someone who owns that work from first deployment to final resolution. What we need: UK-based. 7+ years in customer-facing technical roles at a B2B SaaS security vendor, in solutions engineering, professional services or Tier 3 support. An EDR, DLP or CASB/SASE background is a strong advantage. Proven experience deploying and integrating solutions in enterprise environments and troubleshooting production systems. A generalist across endpoint management, cloud infrastructure, identity and SSO, and networking. Hands-on with Jamf or Intune, and with AWS, Azure, GCP or Databricks. Strong scripting in Python, Bash or PowerShell, plus REST APIs, Docker and Kubernetes. Excellent communication with technical and executive audiences. Familiarity with emerging AI tooling is a plus. What you'll own: Complex post-sales deployments across endpoints, cloud, identity, SaaS and developer environments. Translating customer use cases into configurations, integrations and production-readiness plans. Scripts, automation and reusable implementation patterns. Technical escalations from investigation to resolution, with clear bug reports for Engineering. Customer enablement through workshops and runbooks. A direct line to Product and Engineering. Real ownership of the customer outcome. A seat at the table while the category forms.