Solution Architect

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About this opportunity:

We are seeking an experienced Solution Architect to join the MITO Domain Adaptation stream. In this role, you will be responsible for delivering end-to-end Service Assurance solutions for global customers, from pre-sales through solution design, implementation, customer acceptance, and operational handover. You will lead solution architecture, requirement analysis, system integration, and technical delivery while ensuring high-quality implementations aligned with customer requirements and industry best practices.

What you will do:

• Design end-to-end solution architectures and technical blueprints aligned with business and customer needs.
• Gather and analyze customer requirements, perform feasibility assessments, and develop solution proposals.
• Lead solution design, implementation, deployment, and customer acceptance activities.
• Define scalable, secure, reusable, and event-driven integration architectures across enterprise applications, OSS/BSS, IT infrastructure, cloud, and virtualized environments.
• Establish integration standards, frameworks, reusable components, and best practices.
• Conduct architecture reviews and ensure compliance with security, governance, performance, and reliability standards.
• Identify technical risks and develop mitigation plans.
• Manage one or more MITO delivery projects, ensuring delivery within scope, quality, and timelines.
• Collaborate with customers, Solution Architects, MSIT & ADM, MA/CU organizations, SDAP, Managed Services delivery teams, and customer O&M teams.
• Provide technical leadership, stakeholder management, solution consulting, effort estimation, roadmap planning, and delivery governance.
• Drive automation, operational efficiency, continuous improvement, and service excellence.
• Mentor engineers and technical leads and contribute to Proof of Concepts (PoCs), technical interviews, training, and product evaluations.

The skills you bring:

• 10+ years of experience in Telecom and/or IT systems design, implementation, integration, and operations, including 5+ years in Solution, Integration, or Enterprise Architecture.
• Strong expertise in Solution Architecture, System Design, Enterprise Integration, and IT Service Assurance solutions.
• Experience delivering OSS/BSS System Integration and Managed Services projects.
• Strong knowledge of Fault Management, Performance Management, Reporting, Monitoring, and Automation solutions.
• Hands-on experience with monitoring and observability platforms including SNMP, Zabbix, ELK Stack, Prometheus, Grafana, Kibana, OpenTelemetry (OTEL), and Jasper Reports.
• Experience with integration technologies including REST APIs, Microservices, Event-Driven Architecture, Kafka, and RabbitMQ.
• Hands-on experience with Docker, Kubernetes, and OpenShift (preferred).
• Strong understanding of Cloud platforms, IT infrastructure, virtualization, Linux, Windows, networking, inventory, and topology management.
• Proficiency in Python, Shell, Perl, JavaScript, XML, and database technologies.
• Strong customer-facing communication, presentation, consulting, and stakeholder management skills.
• Excellent analytical, problem-solving, negotiation, and cross-functional leadership capabilities.
• Passion for innovation, automation, continuous improvement, and delivering high-quality customer solutions.
• ITIL certification/knowledge, AI/ML exposure, and willingness to travel for short-term national and international assignments are considered an advantage.

"All academic credentials must be from recognized and accredited institutions and are further subject to verification."

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Primary country and city: India (IN) || Kolkata

Req ID: 787950