Business Support Administrator - Safeguarding

City of Wolverhampton Council, Business Support Administrator - Safeguarding Team: Business Support Unit – Children's Grade 4: £ 27,274 - £29,071 1 x 37 hrs Full Time Permanent 1 x 18.5 hrs Part Time Permanent Working Style: Working from any location across the city, supporting in Families Hubs, as well as some working from home in line with business needs. City of Wolverhampton Council is seeking a committed and experienced Business Support Administrator to join the Business Support team working within our Safeguarding Admin Services. This team provide high-quality, customer focused support to a range of Council services. The post holder will be a key member of the Children's Business Support Team and is expected to work flexibly to ensure that high quality support is always provided, enabling Council services to function effectively. This role involves a variety of business support tasks, including but not limited to:

• Preparing for and minuting meetings and events as required.
• Maintaining accurate records and inputting data onto relevant databases.
• Responding to enquiries and complaints from staff and members of the public in line with agreed procedures.
• Managing post (electronic and physical) that comes into the Children's Team.
• Working within various locations across the city as required by the Business Needs.
• Providing Families Hub front of house meeting and greeting residents of the city to gain access to support services. The successful candidate will be innovative, proactive and organised with great attention to detail. You will need strong communication and IT skills, the ability to build strong relationships and learn quickly. This position may be subject a requirement to undertake Health and Safety training and Fire Marshall duties. If you are interested in applying for this position and require further information, please contact rachel.phillips@wolverhampton.gov.uk (Business Support Team Leader) For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification. Our working arrangements All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements. Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for. Diversity We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents. We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace. We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here Recruitment of Ex-Offenders Employment Information & Support If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - Learn more here Attached documents