About the job
Organisation Links
Fujitsu Global

Role- Test Specialist

Mandatory Skills: SecOps | Vulnerability Response | ITOM, ITSM, and integrations.

Exp- 5-7yrs

Shifts: 2PM-11PM

work Mode- Hybrid

ServiceNow Technical Tester: Fujitsu's growing SaaS practice is seeking an experienced ServiceNow QA Tester to ensure the quality, reliability, and integrity of client solutions. The role combines manual and automated testing, with a strong focus on ServiceNow Automated Test Framework (ATF), functional testing, and regression testing.

Key Responsibilities

  • Develop and maintain ATF scripts for critical business processes, new features, integrations, and platform upgrades.

  • Create test strategies, plans, scenarios, cases, and acceptance criteria from functional and technical requirements.

  • Execute manual and automated functional and regression testing across SecOps, Vulnerability Response, ITOM, ITSM, and integrations.

  • Validate user interfaces, workflows, business rules, client scripts, reports, integrations, and data integrity.

  • Analyze test results, document and prioritize defects, and coordinate resolution using tools such as ServiceNow or Jira.

  • Maintain regression suites and update automation coverage as the platform evolves.

  • Support performance testing to assess scalability and responsiveness.

  • Communicate progress, results, risks, and quality concerns to stakeholders.

  • Collaborate with business analysts, developers, architects, and project managers throughout delivery.

  • Continuously improve testing processes, tools, and automation practices.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or a related field.

  • 5+ years of QA/testing experience, including 4+ years testing ServiceNow implementations.

  • Hands-on experience designing, executing, and maintaining ServiceNow ATF tests.

  • Strong functional and regression testing experience across ServiceNow modules, particularly SecOps, Vulnerability Response, ITOM, and ITSM.

  • Solid understanding of ServiceNow capabilities, terminology, data model, integrations, and defect lifecycles.

  • Experience working in Agile and Waterfall delivery environments.

  • Ability to write clear test cases and communicate effectively with technical and business stakeholders.

  • Strong analytical skills, attention to detail, and commitment to quality.

Preferred Certifications

  • ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS).

  • ITIL or other relevant software testing or security certifications.

Why Fujitsu

Join a growing ServiceNow practice helping clients modernize their digital operations while building your expertise in a collaborative, innovative environment.

  • Work on ServiceNow solutions across multiple industries and clients.

  • Access strong career development, training, and continuous learning opportunities.

  • Contribute within an innovative, flexible, and collaborative culture.

  • Receive competitive compensation and benefits.

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