Assistant Site Manager

Are you currently working in an operational or support‑focused role and ready to step into a position with greater influence and responsibility? If you enjoy coordinating stakeholders, improving service delivery, and keeping complex operations aligned, this could be your next move. Here at GXO, we are currently recruiting for an Assistant Site Manager to join our team supporting our Birmingham Airport contract. As Assistant Site Manager you will support the day-to-day management of warehouse, cargo handling and security screening operations at Birmingham Airport, ensuring safe, secure and efficient cargo movement. You will lead Supervisors and operational teams to deliver high levels of performance, regulatory compliance, customer service and colleague engagement, while driving continuous improvement, effective resource planning and strong stakeholder relationships within a fast-paced, highly regulated airport environment. This is a full time, permanent position, working on an any 5 from 7 shift pattern , and the working hours will range from 02:00-10:00 or 04:00-12:00 , (including weekends and public holidays as required) depending on the operational requirements , therefore flexibility is essential. Pay, benefits and more: We are offering a competitive salary of up to £ 34,256.98 per annum and 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. What you'll do on a typical day:

• Lead, coach and develop Supervisors and operational teams, fostering a high-performance culture focused on safety, compliance and customer service
• Oversee daily warehouse, cargo handling and security screening operations, ensuring efficient resource allocation and service delivery
• Monitor and drive operational performance through KPI management, reporting and continuous improvement initiatives
• Build strong relationships with customers, airport stakeholders and operational partners, ensuring exceptional service and issue resolution
• Ensure full compliance with aviation security, Health & Safety and regulatory requirements, maintaining the highest standards of quality and operational integrity What you need to succeed at GXO:
• Experience in a people management or supervisory role within an airport environment (preferred), operations, logistics, retail, or a multi-site environment
• Proven leadership experience within warehousing, logistics, aviation, or other fast-paced operational environments
• Strong people management skills with the ability to coach, motivate, and develop high-performing teams.
• Demonstrated success in driving operational performance, managing KPIs, and implementing continuous improvements
• Excellent decision-making, problem-solving, and organisational skills, with the ability to manage multiple priorities effectively
• Commitment to operational excellence, safety, and compliance, ideally gained within a regulated environment such as aviation, cargo, or distribution We engineer faster, smarter, leaner supply chains. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.