HR Case Worker

HR Caseworker

Warrington Council | Hybrid Working | Initial 2-Month Assignment with Potential Extension

We are seeking an experienced HR Caseworker to provide additional operational HR support across council services and schools. This is an excellent opportunity for a confident HR professional who can manage a varied caseload independently and provide practical, responsive advice to managers.

Working as part of a busy HR team, you will support the delivery of day-to-day HR casework, helping to ensure employee relations matters are progressed effectively, consistently and within agreed timescales. The additional resource will enable the wider team to focus on organisational change and restructuring activity.

Key Responsibilities

• Manage a range of employee relations casework, including:
• Attendance management
• Disciplinary matters
• Grievances
• Investigations and consultations
• Provide timely and practical HR advice to managers and school leaders.
• Act as a first point of contact for HR queries, managing enquiries through the HR inbox and front-door HR service.
• Support managers to progress cases efficiently and in line with policies, procedures and employment legislation.
• Maintain accurate records and ensure cases are handled consistently and professionally.

About You

• Significant experience managing HR casework autonomously within a complex organisation.
• Strong knowledge of employee relations processes and best practice.
• Experience providing practical HR advice to managers on a wide range of workforce issues.
• Knowledge of School Teachers' Pay and Conditions is desirable but not essential.
• Previous public sector experience would be advantageous.

Working Arrangements

• Initial 2-month assignment with the potential for extension.
• Hybrid working, with approximately 2 days per week in the office and the remainder working remotely.
• Full-time opportunity.

This role would suit an experienced HR Caseworker looking to make an immediate impact in a busy local authority environment, supporting business-as-usual HR activity across council services and schools.