Assistant to Training Manager

Summary of Post

• Coordinate and provide support to ensure the smooth running of the Training Department's activities
• Support the Training Manager with coordination and delivery of training, talks, and events
• Assist with current and future projects within the Training Department
• Assist in the production of reports and information as required by both Wirral Mind and other Funding Bodies General Duties
• Support the Training Manager with the coordination and delivery of training and events
• Facilitate information stands at events, deliver talks at events and community groups, and support the delivery of school assemblies
• Attend community meetings on behalf of Wirral Mind
• Assist with current and future projects
• Respond to enquiries by phone, email, and in person efficiently and professionally
• Signpost service users and members of the public to relevant support
• Create promotional materials and support marketing for community and workplace projects
• Manage and update the Wirral Mind learning website, Eventbrite, and LinkedIn pages as required
• Create meeting agendas, take minutes, and maintain action logs
• Ensure all paperwork is organised and kept up to date through appropriate databases and filing systems
• Perform any additional reasonably associated tasks, as required by the Training Manager Personal Motivation and Support
• Develop positive relationships with participants, colleagues, and other agencies
• Keep informed about current topics and development in mental health
• To adhere to and promote Wirral Mind's policies and procedures, particularly Equality & Diversity, and Health & Safety
• Undertake any appropriate training as required
• Attend supervision and progress meetings Person Specification Essential:
• Educated to A-level or equivalent, including English
• Good written and verbal communication skills
• Confident speaker, able to deliver talks and training
• Experience in office administration
• IT literate, proficient in the Microsoft Office Suite
• Ability to work under own initiative and as part of a wider team
• Ability to organise own work and meet deadlines
• Full clean driving license and access to a vehicle Desirable:
• Experience coordinating projects
• Experience planning events
• NVQ Administration qualification Level 3 or equivalent
• Experience taking minutes, coordinating meetings
• Experience using Canva, CharityLog, Eventbrite, and LinkedIn
• Level 3 Award in Education and Training (AET) Reporting to: Training Manager Position based: Birkenhead (on site) Salary: £14.14 per hour Hours: 35 per week Hours: Full Time