CRM Application Developer

CRM Application Developer - £400/day via Umbrella (Inside IR35) - 6 Month Contract - Remote - SCC Flex Contract We are looking for an experienced CRM Application Developer to join a team supporting and enhancing a highly customised CRM platform used within large-scale contact centre operations. This is an excellent opportunity for a hands-on CRM Application Developer who enjoys both software development and live service support in a complex enterprise environment. Your responsibilities as the CRM Application Developer:

• Develop, test and deploy enhancements using C#, VB.NET, WinForms and WPF.
• Support desktop applications, Windows Services and IIS-hosted web services.
• Troubleshoot application, integration and data-flow issues across multiple business systems.
• Investigate incidents, perform root cause analysis and implement fixes.
• Work with Oracle databases and SQL to resolve data and application issues.
• Support releases across Development, UAT and Production environments.
• Produce technical documentation, runbooks and knowledge transfer materials. As a successful CRM Application Developer, you will have:
• Strong experience with C# and the .NET Framework.
• WinForms and/or WPF development experience.
• Experience supporting complex enterprise applications.
• Knowledge of REST APIs, web services and system integrations.
• Oracle database and SQL troubleshooting experience.
• Experience with Windows Services, IIS, Azure DevOps/TFS and deployment tools.
• Strong problem-solving and production support skills. Desirable experience includes CRM or contact centre platforms, Avaya integrations, Active Directory, OAuth2, Couchbase and enterprise monitoring tools. NOTE: At SCC, we take the privacy and security of your information very seriously. Any information we hold will be handled in accordance with current data protection legislation. Upon submitting your application, SCC will process your information in line with our privacy policy, which can be found on our website under Legal Privacy Notice Flexible Resourcing.