Junior Infrastructure Engineer

Junior Infrastructure Engineer Location: Dummer, Basingstoke Salary: £35,000 Responsibilities:

• Supporting senior engineers with availability monitoring, capacity monitoring, and performance monitoring activities.
• Assisting with day-to-day infrastructure maintenance to ensure systems are operating efficiently and remain up-to date.
• Supporting backup and recovery management activities, including day to-day backup operations and restorations.
• Providing support for cloud service management, datacentre management, and email system management activities under supervision.
• Assisting with endpoint protection to ensure all end-user computing devices are covered by protection software.
• Supporting identity and access management activities in compliance with defined IAM policies.
• Assisting with software deployment and EUC patch management activities.
• Contributing to infrastructure documentation to ensure systems and services are properly recorded.
• Assisting with end-user documentation to help users utilise systems and services effectively.
• Learning and following asset management processes.
• Supporting change request authoring under the guidance of senior colleagues
• Supporting the resolution of technical issues during major service outages under the direction of senior engineers. Skills Required:
• A foundational understanding of IT infrastructure concepts and principles.
• A willingness to learn enterprise-grade patterns, practices, and security principles.
• Strong communication skills and the ability to work effectively within a team environment.
• A developing understanding of diagnostic processes across IT disciplines.
• An ability to follow documented processes and procedures accurately.
• A proactive approach to learning and personal development. Benefits:
• 21 days holiday – increasing to 22 days after 3 years and to 25 days after 5 years
• Extra day off for your birthday
• Buy holiday scheme
• Employee Assistance Programme
• Free onsite parking
• Enhanced company sick pay
• Discounted retail vouchers
• Reduced gym membership
• Annual salary review
• SCG mobile benefit
• Employee referral bonus
• Onsite canteen offering free croissants and freshly made soup We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.