ULR Claim Handler CH2

The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Litigated Motor Claims for our Corporate clients.

-To effectively and efficiently manage a caseload of pre-litigated motor claims up to £25k, including high value/complex matters from inception to settlement.

-To effectively and efficiently manage a caseload of litigated motor claims up to £10k..

-Identify cases for early litigation with high prospects ohttps://davies-group--frecruit.vf.force.com/img/s.giff success and low risk.

-To support delivery of consistently high levels of service and productivity

-To work closely with colleagues within the firm to deliver consistently high levels of service

-To input accurate data and ensure data maintenance

-Interact and communicate with clients

-Mentoring, training and to be the technical referral point for other team members

Working Hours

35 hours per week

Monday - Friday 9am - 5.00pm with 1 unpaid hour for lunch.

Primary location for this role is Liverpool. This role is a hybrid role working 1 day in the office and 4 days from home.

-ULR RTA handling experience of pre-litigated matters is essential, litigation knowledge would be desirable.

-Full Claim cycle experience, from initial quantum assessment, liability investigation and settlement negotiation.

-Experience of using Microsoft Word, Excel and email

-Customer service experience

-Excellent attention to detail

-Negotiation skills

-Communication skills

-Organisational skills

-Ability to mentor and support new starters.

Desirable;

-Litigation claims handling

-Knowledge of Loss of Use/Loss of Standing Charge desirable

-Mentoring junior members of the team

Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)