Claim Handler CH3

🚗 Claims Handler - Motor (Pre-Litigation)

Be the expert. Drive results. Make an impact.

Are you an experienced Motor Claims Handler ready to take ownership of your own caseload and make a real difference? We're looking for a confident, detail-driven professional to manage pre-litigated motor claims (up to £25,000 reserve) from inception through to settlement.

If you thrive in a fast-paced environment, enjoy negotiating strong outcomes, and want to mentor and support others along the way - this could be your next move.

🌟 The Role

As a Motor Claims Handler, you'll manage a varied caseload of pre-litigated motor claims, including personal injury, from inception to settlement. Ensuring every case is handled efficiently, professionally, and with exceptional service standards.

You'll play a key role in delivering results - not just for clients, but for the wider team.

💡 Why Join Us?

• Take ownership of your own caseload
• Develop your technical expertise
• Play a key mentoring role within the team
• Work in a supportive, collaborative environment
• Be part of a business that values productivity and service excellence

🔎 What You'll Be Doing

• Managing a caseload of pre-litigated motor claims (including PI) from inception to settlement
• Handling claims within and outside the MOJ Portal (Stages 1 & 2)
• Working within the predictive costs regime
• Negotiating settlements to achieve strong commercial outcomes
• Ensuring accurate data input and file maintenance
• Communicating clearly and confidently with clients
• Supporting colleagues to maintain consistently high service levels
• Acting as a technical referral point for team members
• Mentoring and supporting new starters
• Conducting file audits where required

✅ What We're Looking For

You'll ideally bring:

• Experience handling motor PI claims under the predictive costs regime
• Strong knowledge of the MOJ Portal (Stages 1 & 2)
• Solid pre-litigation experience
• Experience handling claims outside the MOJ and predictive cost regime
• Previous mentoring experience (desirable)
• Strong working knowledge of Microsoft Word, Excel, and email
• Excellent attention to detail
• Confident negotiation skills
• Outstanding communication skills
• Strong organisational abilities
• A collaborative mindset and willingness to support others

Apply now and accelerate your future. 🚀