Web Traffic Manager

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by collaboration, and sustained by the belief that we're better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. That's what it means to live The Gallagher Way.

Overview

Join Gallagher's Marketing Studio, our in-house marketing agency, as a Web Traffic Manager. This is not a traditional project management or web specialist role. Instead, you'll act as the operational control tower for web projects, ensuring requests are scoped correctly, assigned to the right resources, prioritised appropriately, and delivered on time.

We're looking for someone with extensive experience in workflow, delivery, and resource management, ideally gained in complex corporate or agency environments. Strong Workfront expertise and the ability to drive work through a delivery process are essential.

This is an exciting opportunity to join a growing global team, where you'll collaborate with stakeholders across the business, shape processes, and make a real impact.

How you'll make an impact

• Manage the flow of web, SEO, and Google Ads requests across Gallagher's divisions.
• Review incoming requests to ensure they're ready to begin, clarifying gaps and aligning expectations.
• Assign tasks to the right resources based on scope, urgency, and team capacity.
• Monitor active projects, ensuring tasks are on track and risks are addressed.
• Collaborate with internal teams to ensure smooth workflows and timely delivery.
• Identify opportunities to improve processes and enhance efficiency.
• Support global teams across time zones to ensure seamless project progression.

About you

• You have extensive experience in workflow, delivery, and resource management, with a strong focus on web functions.
• You've gained your experience in complex corporate or agency environments, managing multiple priorities and stakeholders.
• You're confident using Adobe Workfront and understand traffic management, resource allocation, and delivery prioritisation.
• You're a task driver, not a traditional project manager or business analyst. You thrive on keeping work moving and ensuring deadlines are met.
• You have experience in web workflows, digital projects, and integrated campaigns.
• You're detail-oriented, proactive, and thrive in a fast-paced environment.
• You're a strong communicator, able to manage demanding stakeholders and build relationships across teams.
• You're passionate about improving processes and driving results.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)