About the job
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Field Service Engineer

Location: Ipswich

Salary: £35,000 base £45,000 minimum total earnings

Company benefits: Included a company car and company pension.

Overview

The role is a split position focused on the maintenance of converting machinery. Candidates are required to live within commuting distance of Ipswich as 50% of the role will be in the field, on customer site (internationally and domestically) with the other 50% being based in the Ipswich workshop.

Main Responsibilities

  • Maintenance of slitting and rewinding equipment at customer sites.
  • Preventive maintenance and routine inspections.
  • Fault finding and troubleshooting to minimise downtime.
  • Providing technical support remotely and on-site.
  • Training customer operators.
  • Coordinating with the spare parts function.
  • Supporting continuous improvement initiatives.
  • Completing service documentation and reports.
  • Working in accordance with health and safety procedures

Candidate Requirements:

  • Working experience, diploma, or equivalent qualification in mechanical, electrical, or related engineering discipline.
  • Previous service engineering experience.
  • Experience with slitting and rewinding equipment was considered highly advantageous.
  • Experience within food or medical industry machinery environments was also viewed favourably.

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