Receptionist Administrator

Reception Administrator/Exams Officer

• Location: TW1
• Job Type: Temp to Perm
• Working Hours: Varied 36 hours per week

We are seeking a dynamic individual to join our client's team as a Reception Administrator/Exams Officer. This role combines the vital functions of a welcoming front-of-house presence with the precise administration of school examinations. It offers an excellent opportunity for someone who excels in both customer service and detailed administrative tasks.

Day-to-day of the role:

Reception and General Administration

• Manage the school reception, welcoming and assisting parents, pupils, staff, visitors, and external professionals.
• Respond to enquiries by telephone, email, and in person, providing accurate information and practical assistance on school matters.
• Maintain a safe and secure reception environment, managing visitor access and identification, and ensuring the security of the school entrance.
• Handle reception administration, including appointments, diary bookings, prospective parent visits, open mornings, and communication with parents and external professionals.
• Support the day-to-day administration of the school, including updates to the website and social media, school communications, and general office requirements.
• Undertake other administrative duties as required, providing flexible support to staff and contributing to the smooth and effective running of the school.

Exam Planning and Management

• Understand and comply with the regulations and requirements of all examinations, both internal and external.
• Manage the registration of candidates, arrangements for the receipt and storage of examination papers, and the logistics for examination sessions.
• Recruit, train, and manage invigilators as required, ensuring appropriate conduct during examination sessions.
• Work with educational staff to ensure appropriate access arrangements and reasonable adjustments for pupils.
• Handle any unexpected issues or emergencies that arise during an examination session.

Results and Data Management

• Manage the secure and confidential receipt and distribution of examination results and certificates.
• Maintain records of results and certificates for the school's archives.

Required Skills & Qualifications

• Proven experience in an administrative role, preferably within an educational setting.
• Familiarity with the requirements and regulations of external examination bodies and the Joint Council for Qualifications (JCQ).
• Strong organizational and communication skills.
• Ability to manage multiple tasks efficiently and effectively.
• Commitment to professional development and staying updated with relevant regulations and practices.

Working Hours

• Monday & Thursday: 8:00am-4:15pm
• Tuesday & Wednesday: 8:00am-3:15pm
• Friday: 8:00am-3:30pm
• A 30-minute unpaid lunch break applies each day.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and training in exams officer responsibilities.
• Dynamic and supportive work environment.

To apply for this Reception Administrator/Exams Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.