Completions Administrator Apprentice

The Completions Apprentice will support the Completions Team Leader and wider completions team with day-to-day administrative tasks within the compliance team. The role is designed to help the apprentice develop practical workplace skills, build confidence and gain knowledge of records, utility documentation and compliance processes.

What you'll do

• Ensure reports are kept fully up to date by liaising with departments to resolve outstanding actions and providing weekly updates.
• Respond to incoming records queries received through the records inbox.
• Review water, gas and electric service cards to ensure they are completed in line with utility company specifications.
• Check that all dimensions and asset details are accurate on water, gas and electric as-laid records.
• Update Solutions Domain for water, gas, electric and including service completion dates and meter serial numbers.
• Provide documentation for each individual plot attached to service job cards or mains packs and issue it to the relevant network adopter.
• Review the monthly missing records spreadsheet, recover records where possible, and investigate any outstanding missing records.
• Take responsibility for personal health, safety and wellbeing, and carry out the health and safety duties and responsibilities associated with the role.
• Treat all employees, customers and stakeholders with dignity and respect.
• Carry out any other reasonable and necessary duties within the remit of the role. The nature of the duties may change and develop according to the needs of the organisation.

Training

• Level 3 Business Administration
• Remote training delivery
• Onefile
• VLE
• 6 hours of dedicated training time every week

After the apprenticeship

Possible full time permanent position upon completion of the apprenticeship.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative

Qualifications

• Essential: GCSE, Maths (grade 4/c)
• Essential: GCSE, Maths (grade 4/C)

Benefits

23 days holiday, free parking, 24/7 GP service, sick pay after passed probation. Sick pay is from day one, we have EAP which includes GP and 8 counselling sessions. Holidays 23 + 8 bank holidays, 31 in total.

About the employer

Our client has been working with developers providing them with the expertise to deliver the utilities on construction projects since 2003. They work with a large range of house builders and construction companies installing Water, Gas, Electricity and Fibre to their site's, on time and on budget. They are now looking for an apprentice to join their friendly team in Kettering, Northants.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: STARTING OFF LIMITED
• Expected duration: 1 Year 6 Months
• Hours: 40 hours a week. Working week: Monday to Friday, 08:30 - 17:00.
• Start date: 16 November 2026
• Positions available: 1
• Wage: £16,640 a year