Account Manager Apprentice

Working for the UK's leading luxury watch magazine you will sell advertising to international luxury brands with the opportunity to earn commission and dramatically increase your basic salary.

What you'll do

Oracle Time is an established print magazine and digital media platform covering the world of watches. We have a driven, close-knit team, and this role gives you responsibility for something important from day one: looking after and growing our subscriber base.

The role combines administration, customer service and marketing. You will:

• Look after our subscribers and respond to customer queries
• Manage the monthly distribution of the magazine
• Keep customer records accurate across our subscription and email platforms
• Help create and send our membership newsletter
• Support campaigns designed to attract new subscribers and retain existing ones
• Assist with general customer service and administrative tasks
• Have the opportunity to develop your social media and digital marketing skills

No previous experience is required, as full training will be provided.

Good qualities for this role include being motivated, organised and creative, with a strong eye for detail. You should also have an interest in customer service and marketing, and be confident communicating with customers and working as part of a team.

This is an excellent opportunity to begin a career in media, marketing and customer service while taking ownership of a key part of an established and growing company.

Training

• You will achieve the Level 2 Customer Service Practitioner Apprenticeship standard
• There are workshops that you need to attend via Teams
• You will have a mentor who will support you on a one-to-one basis
• In-house training will be given to support specifics of the role

After the apprenticeship

Upon completion of the apprenticeship, there will be further opportunities to develop further and progress within the business.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Logical
• Team working
• Creative
• Initiative
• Patience

Qualifications

• Essential: GCSE, English (grade 3)
• Essential: GCSE, Maths (grade 3)

Things to consider

Please ensure you are able to get to the location.

About the employer

Opulent Media is a media and publishing company focusing on the luxury sector. Oracle Time is our flagship publication which is a men's luxury watch and lifestyle publication and website which has been running for over 8 years. We also create content for luxury brands ranging from contract publishing to video content, to social media management.

Apprenticeship details

• Course: Customer service practitioner (level 2), Sales, marketing and procurement
• Apprenticeship level: Intermediate (level 2)
• Training provider: THELIGHTBULB LTD
• Expected duration: 1 Year 1 Month
• Hours: 35 hours a week. Working week: Monday - Friday 9.00am - 4.30pm

(half hour for lunch).

• Start date: 1 November 2026
• Positions available: 1
• Wage: £14,560 a year