Business Admin Apprentice

Caremark Cannock Chase & South Staffordshire, a trusted home care provider based in South Staffordshire, England, has an exciting opportunity to take on a Business Administration Apprentice to support their high-quality, person-centred care services that make care feel kind, safe, and easy to trust.

What you'll do

• Client & Stakeholder Communication: Answer telephone calls, take detailed messages, and liaise professionally with clients, families, social workers, doctors, and other key stakeholders.
• Email & Digital Correspondence: Produce written communications and emails to a high standard, ensuring clear and professional information sharing with the Senior Management Team (SMT).
• Care Planning & Records: Assist with care planning tasks, update client records, and accurately add notes into the company's CRM system.
• Office & Calendar Management: Utilise internal IT systems and manage shared calendars to support day-to-day office operations and coordinate with staff.
• Problem Solving & Collaboration: Work closely with care staff and apply a solution-oriented approach to resolve queries efficiently.

Training

3 Wolverhampton Rd, Cannock WS11 1AP

Training schedule

Business Administration Level 3

Functional Skills maths/ English if required

Training to be delivered within the working environment

Online portfolio

After the apprenticeship

This apprenticeship is designed as a gateway to a long-term career, with a full-time position available upon successful completion.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Qualifications

• Desired: GCSE, English (grade 4)
• Desired: GCSE, Maths (grade 4)

Things to consider

Passing a Disclosure and Barring Service (DBS) check

About the employer

Caremark provides high-quality home care in Cannock Chase and South Staffordshire, including companionship, personal care, and dementia care. At Caremark Cannock Chase & South Staffordshire, we make care feel kind, safe, and easy to trust.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: STAFF SELECT LTD
• Expected duration: 1 Year 6 Months
• Hours: 40 hours a week. Working week: Monday to Friday 9am to 5:30pm
• Start date: 19 October 2026
• Positions available: 1
• Wage: £16,640 a year