Admin Assistant Apprentice

To support the efficient running of the school by providing high-quality administrative, clerical and receptionist support. The Administrative Apprentice will develop professional office skills while working towards an approved Business Administration qualification and contributing positively to the smooth operation of the school.

What you'll do

• Provide general administrative support to the school office
• Undertake photocopying, scanning, filing and data entry
• Maintain accurate records and databases
• Assist with the preparation and distribution of letters, newsletters and school communications
• Support the administration of school events, trips and activities
• Assist with processing forms, applications and permissions
• Manage incoming and outgoing post
• Reception and Customer Service
• Act as a professional and welcoming first point of contact for visitors, parents and carers
• Answer telephone calls and respond to enquiries appropriately
• Take and relay messages accurately and promptly
• Assist visitors in accordance with safeguarding and visitor procedures
• Support attendance administration processes
• Assist with maintaining pupil records and information
• Help prepare admissions and transition paperwork where required
• Support communication with parents regarding attendance, events and activities
• Use school management information systems accurately and confidentially
• Maintain electronic filing systems
• Produce simple reports and correspondence using Microsoft Office applications
• Ensure data protection procedures are followed at all times
• Work collaboratively with teaching and support staff
• Support office colleagues during busy periods
• Attend meetings and training sessions as required
• Undertake any other duties appropriate to the role and level of responsibility

Training

• 1 day every other week at the College
• College assessor
• Workplace mentor

After the apprenticeship

• Following successful completion opportunities may be available in different areas of the company

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Administrative skills
• Logical
• Team working

Qualifications

• Essential: GCSE, English (grade B / 5)
• Essential: GCSE, Maths (grade B / 5)

Things to consider

• Passing a Disclosure and Barring Service (DBS) check

About the employer

We are a two-form entry school with around 450 children and 30 staff on site.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: TELFORD COLLEGE
• Expected duration: 1 Year 6 Months
• Hours: 40 hours a week. Working week: Monday to Friday

8.00am- 4.00pm

• Start date: 3 November 2026
• Positions available: 1
• Wage: £16,640 a year