Business Support Apprentice

An excellent opportunity to begin your career within a well established local company based in Mansfield. The successful candidate will work alongside a small Sales and Customer Support team. This will involve supporting the sales process, updating the company CRM system and liaising with customers within the professional security industry.

What you'll do

Main duties and responsibilities will include:

• Providing Customer support and sales advice to customers in the professional security industry
• Fielding incoming sales/enquiry calls, inputting sales orders from calls and emails onto the company computer systems
• Updating the CRM system, liaising with other departments including admin, services, dispatch and technical department as required
• Although not a primary responsibility, some cold calling may also be required to assist with sales aspect of business

Training

We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.

You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

Please note: This is an apprenticeship vacancy, and the advertised closing date is provided as a guide only. The employer wishes to review applications and interview suitable candidates as they are received. As a result, this vacancy may close earlier than the advertised date if a suitable candidate is identified or if a high volume of applications is received. We therefore encourage interested applicants to apply as early as possible to avoid disappointment.

After the apprenticeship

Opportunity to secure full-time employment upon successful completion of apprenticeship.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Number skills
• Logical
• Team working
• Initiative

Qualifications

• Essential: GCSE, English (grade 4)
• Essential: GCSE, Maths (grade 4)

About the employer

Webeye has been supplying solutions for the security and guarding industry since 2011. We sell solutions based around CCTV, wireless intruder alarm systems, home alarm systems and personnel protection apps that enhance safety and security.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: WEST NOTTINGHAMSHIRE COLLEGE
• Expected duration: 1 Year 6 Months
• Hours: 40 hours a week. Working week: Monday-Friday 9am-5.30pm. However, there may be times where weekend or evening work is required by the business.
• Start date: 9 November 2026
• Positions available: 1
• Wage: £16,640 a year