Sales Support Apprentice

A Sales Support Apprentice is required for a leading electrical wholesaler. The candidate will support the Sales Department along with serving customers on the trade counter Fantastic career progression opportunity for the right candidate.

What you'll do

Edmundson serves the country from over 250 locations, each carrying a comprehensive stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to providing a comprehensive, unrivalled service and attention to quality.

A major strength of Edmundson Electrical is our commitment to satisfying the demands of our customers with innovative, high-quality and cost-effective 'branded' products sourced from the world's leading manufacturers.

Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.

What is an Electrical Wholesaler?

Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, and cafés that give us access to electricity. From lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.

We are currently looking to recruit a full-time apprentice 8am-5pm Monday to Friday.

The sales support role is extremely varied; you will be required to work alongside the sales department.

This busy Edmundson Electrical branch is looking for a highly motivated apprentice to join our busy branch. After full training, responsibilities will include:

• Enter supplier invoices into our bespoke system
• Check for pricing and quantity anomalies
• Liaise with our branches
• Answering the telephone
• Checking customer invoices against store purchase orders
• Raising debits and credits
• Serving on the trade counter
• General admin duties
• Learning products and codes
• May be required to help out within the warehouse if busy

Experience

• Office experience and Microsoft skills are essential
• Strong work ethic and initiative
• Ability to work under pressure
• Superb organisational skills
• Attention to detail will employ you whilst you are completing your apprenticeship qualification.

The Apprenticeship Training Agency will employ you on behalf of Edmundson Electrical whilst you are completing your apprenticeship

Apprenticeship qualification will be Customer Service Level 2/3 which is carried out within the workplace. Allocated time will be allocated for you to complete work.

Training

Completing a Level 2/3 Customer Service Apprenticeship Standard, consisting of:

• Knowledge and competence qualification in Customer Service
• End-Point Assessment (EPA) - final test and observation

The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment are conducted, more often than not, on-site according to the employers wishes.

Notice of dates is agreed well in advance of a site visit. Training and assessment are conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.

After the apprenticeship

Opportunities that could arise after the apprenticeship are:

• HR Manager
• Senior Admin
• Finance
• Counter Sales
• Sales Rep

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Timekeeping
• Enthusiasm
• Keen to work and study

Qualifications

• Desired: GCSE, English (grade 4-9)
• Desired: GCSE, Maths (grade 4-9)

Things to consider

Please ensure you have looked at the travel time to the location and worked out the form of transport you will be taking. Please be aware that there is studying involved but in work time only.

About the employer

The ATA will employ you on behalf of this organisation Edmundson Electrical whilst you are completing your apprenticeship qualification.

Apprenticeship details

• Course: Customer service practitioner (level 2), Sales, marketing and procurement
• Apprenticeship level: Intermediate (level 2)
• Training provider: INTEC BUSINESS COLLEGES LIMITED
• Expected duration: 1 Year 6 Months
• Hours: 40 hours a week. Working week: Monday - Friday, 8am - 5.00pm.
• Start date: 2 November 2026
• Positions available: 1
• Wage: £16,640 to £26,436.80 a year