HR Administrator Apprentice

Join Marches HR as an HR Administrator Apprentice, supporting our clients with phone and email queries, HR system admin and records, while working towards a HR Level 3 qualification. You'll gain hands on experience across recruitment, onboarding and absence, with real progression on offer.

What you'll do

• Answer incoming client calls and respond to HR queries by email
• Check and manage shared mailboxes, logging or escalating queries as needed
• Update HR software with records, absence, documents and routine changes
• File and organise HR records, keeping them accurate and up to date
• Support tasks across the employee lifecycle, such as onboarding, contracts or leavers
• Help with diary management and scheduling HR meetings
• Take notes or transcribe during HR meetings
• Carry out general administrative tasks for the business
• Support marketing tasks, such as website updates or LinkedIn content
• Help coordinate upcoming events, such as HR Clinics or webinars
• Complete apprenticeship coursework and training as part of the working week

Training

Training for this apprenticeship will be delivered remotely. You'll be assigned a dedicated learning coach from Riverside, who you'll meet with regularly to support your progress, along with monthly teaching sessions to build your knowledge towards the Level 3 qualification.

After the apprenticeship

The opportunity to stay on with Marches HR and progress towards becoming an HR Advisor within the team.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Team working
• Initiative
• Patience

Qualifications

• Essential: GCSE, GCSEs in English and Maths (Grade 9–4 / A*–C) (grade Grade 9–4 / A*–C)

About the employer

We're a friendly, independent and multi-award-winning HR consultancy based in Herefordshire, proudly supporting small businesses and charities.

Working with our small, experienced team, you'll always get consistent, personal support from people who take the time to understand your organisation and what matters most to you.

Driven by a desire to make HR feel more human, we offer down-to-earth, expert support shaped around your people, your organisation and your goals. Whether you need day-to-day advice or help with something more complex, we're here to support you with warmth and clarity.

Apprenticeship details

• Course: HR support (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: RIVERSIDE TRAINING LIMITED
• Expected duration: 1 Year 6 Months
• Hours: 32 hours a week. Working week: Based on business need, the working pattern will be:

Monday: 11:00am- 5:00pm

Tuesday: 11:00am- 5:00pm

Wednesday: 8:45am- 5:00pm

Thursday: 11:00am- 5:00pm

Friday: 8:45am- 5:00pm

• Start date: 26 October 2026
• Positions available: 1
• Wage: £13,312 a year