Level 3 Business Admin Apprentice

We are looking for an organised, proactive and reliable Office Administrator to join our home care team.

The role will provide day-to-day administrative support to the office and management team, with a strong focus on staff compliance, CQC requirements and maintaining accurate records.

What you'll do

Key Responsibilities

• General office administration, emails, filing and data entry
• Maintaining accurate client and staff records
• Monitoring staff compliance including DBS checks, right to work, references, training, qualifications and expiry dates
• Supporting new staff onboarding and ensuring required documentation is completed
• Maintaining compliance trackers and following up outstanding actions
• Assisting with CQC audits, inspections and compliance checks
• Auditing care and staff documentation and escalating any concerns
• Supporting the management team with reports, meetings and general administration
• Maintaining confidentiality and complying with GDPR and data protection requirements
• Liaising with carers, clients, families and external professionals when required

After the apprenticeship

Progression into roles such as Business Administrator, Office Administrator, Personal Assistant, Team Leader or Office Manager, with opportunities to progress to higher-level apprenticeships or management roles.

Skills

• IT skills
• Attention to detail
• Problem solving skills
• Presentation skills
• Administrative skills

About the employer

Personalised home care services with a cheery smile in Epsom, Ewell, Reigate & Banstead

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: NORTH EAST SURREY COLLEGE OF TECHNOLOGY (NESCOT)
• Expected duration: 1 Year 6 Months
• Hours: 40 hours a week. Working week: To discuss with the employer.
• Start date: 30 November 2026
• Positions available: 1
• Wage: £16,640 to £26,436.80 a year