About the job
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ArcelorMittal Distribution Solutions UK

The apprentice will undertake a range of sales administrative duties and support the sales team in all activities, ensuring that the administrative processes required to fulfil customer orders are efficiently dealt with, whilst following all HS&E guidance. In-depth training will be provided in all sales areas.

What you'll do

Key Responsibilities:

  • Follow the AMDS Health & Safety policies and procedures reporting any safety issues or breaches of the rules.
  • Assist with the collation of Test Certificates daily.
  • Raise sales orders and pass onto production planning for allocation and planning.
  • Work closely with designated sales executives supporting them in customer relationships and the recruitment of business.
  • Engaging with new customers and contacts.
  • Ensure that the administrative processes required to fulfil customer orders is organised and carried out efficiently, i.e. orders, reply to enquiries related to lead times and stocks whenever appropriate.
  • Highlight to line manager any stock problems that arise.
  • Check that all documentation / information received from the customer is clear, precise and acceptable in terms of quantity, size/gauge, specifications, price, delivery dates etc.
  • Any other duties as required by the business.

Training

SR Apprenticeships is a leading national training provider delivering Apprenticeship programmes throughout the UK.

After the apprenticeship

On successful completion of Year 1 (Customer Services L2), then a second year may be offered (Customer Services L3).

Skills

  • IT skills
  • Attention to detail
  • Team working
  • Initiative
  • Microsoft Excel
  • Microsoft Word
  • Conscientious
  • Punctual

Qualifications

  • Essential: GCSE, English (grade C/4/Pass)
  • Essential: GCSE, Maths (grade C/4/Pass)

Benefits

  • 33 days holiday allowance
  • Pension
  • Life assurance amounting to 4x salary

About the employer

Specialising in the processing of flat carbon steels to meet customers' needs in terms of product characteristics, shapes and dimensions.

Apprenticeship details

  • Course: Customer service practitioner (level 2), Sales, marketing and procurement
  • Apprenticeship level: Intermediate (level 2)
  • Training provider: SR APPRENTICESHIPS LIMITED
  • Expected duration: 1 Year 3 Months
  • Hours: 36.33 hours a week. Working week: Monday to Thursday - 08:30am-05:00pm

Friday - 08:30am - 03:00pm

50 minute unpaid lunch break per day

  • Start date: 2 November 2026
  • Positions available: 2
  • Wage: £15,113.28 to £24,011.22 a year

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